1, .June 6 th, 2023 mail to grievances officer, to RMs, others not replied to this date ..may 26 th 2023 package
Incorrect location map till one week ago .
2 ..without knowing background of tenant, without introducing to owner, tenants are taken to show houses ..ofcourse owner approved showing villa
3: .mail sent on 23 rd June 2023 by samapti giving few contact nos of leads, not yet received till now even after 5 days ..she says she is helpless, she cannot do anything if we don't receive ..She is v irresponsible, inefficient .
4:.only 25 leads she/ other RMs could get in a month due to incorrect location, not able to execute ideas of owner when lakhs/ thousands of employees may be, in electronic City, hosur industrial estate are looking for our villa in our locality ..where as in 2022 fr similar villa, we could get 250 leads and successfully fixed tenants
5 sampati, ayaana says that they r following no broker procedures, which r rigid and they r not able to escalate to higher authorities and higher officials not at all responding .
6 .out of 25 leads, almost all are not reachable, or fixed house .. Relationship managers take several days to contact ., do not follow our suggestions, not giving opportunity to present to prospective tenants in better way .
7 ..only few leads due to wrong location in property posting by No broker ..Hence without asking fr payment they need to extend validity period by another 30 days or till tenant fixed, whichever is earlier .
Very bad services, very bad mindset, senior officials never come back, owners will be in dark, they don't consider good inputs of owners to identify tenants .
Sailaja & Raghuram .
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