Nobroker — Items stolen by packers movers during shifting

Address:

Bangalore

I had booked packers movers from NoBroker for shifting. The shifting guy were thieves and they had stolen some of my items during shifting.
On calling to NoBroker customer care, they are simply saying they can not do anything, it’s your responsibility to keep an eye on your valuable items. And the case is closed . There is nothing I can do now??.
My total stolen items cost worth were 13-14 thousands rupees.
I would certainly make sure that none of my friend circle try to use NoBroker.com if such irresponsible behaviour are being done by them.
My point is why they hire such person at the first place to whom they have no control?? They can’t even check who they were ?
I mean some day they would send some criminals for the service who would any henious crime rather than such stealing things and then they would say the same, it’s your responsibility to save yourself from such person.