[Resolved]  Nobroker — Money Back Plan Refund

I have opted for no broker services. The plan was to get me an accomodation till 9th september as I was staying in a hotel, but all i got was unverifiable properties. Where upon visiting I found the people asking for money (My Home Navdeepa, Ramky Towers), Also another owner of house in Jubilee Hills name- nirupu was asking ₹19000 upfront so she will come from Vijaywada to give me keys. Another owner had set a meeting with me on call at 6PM, suddenly at 3PM he is asking me to come to visit his property in next 30mins otherwise he will close a deal with another tenant, now his house is 10KM away how is it possible. These sort of fraud properties were suggested to me and wasted my visits, time and energy. I opted for the highest pack for assurance so i will get a house.

Please process my refund. As I am no longer in need of your services and will go with local brokers.

I have attached the screenshots with the RM manager assigned where she herself has suggested flats and then says dont pay any amount upon asking, How is this a service when they don't have background checks with the owners. Because of these fraud no brokers I had to extend my stay at a accomodation (I am attaching the extended stay bill in this complaint as well) - I still do not have any place to stay now their policy says that I have to provide them with a rent agreement of a lower amount from external search to get the refund however I do not want any more association with them and want a full refund.
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Oct 18, 2023
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2023
NoBroker Customer Care's response
Hi Pritam, we would like to assure you that we only have genuine owners, sellers, tenants and buyers in our platform. However, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.
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