[Resolved]  Nobroker — Money not refundable

Address:

Nobroker

On January 28th, I attempted to make a rent payment of 49, 300 to my landlord's UPI ID using the NoBroker app. However, the app automatically used my previous payment account details instead of the correct ones. I contacted customer support to change the account details, and they sent me a link to update it. I updated the account details using the link. Despite this, the payment was not successful and did not reach my landlord's bank account. I waited for approximately 10 days, but the payment did not settle. So, I contacted the support team to cancel the payment, and they informed me that it would take 7 to 10 working days for the payment to be returned. However, it has now been more than 12 days, and I still haven't received the payment back.