Nobroker — Need to re-activate my subscription plan

Worst experience with @nobrokercom!!
We had subscribed for Relax plan and found a property. But the owner returned the token advance after 2 days due to car parking not sufficient for my car. Trying to resume the plan with a ticket#17937710 with support for more than 10 days but no proper response!!

ticket#17937710 created on 23rd August and still they are saying that we are validating and re-validating the ticket. Since its been 14 days my plan is not activated and simply buying time.

I am just wondering that I have payed Rs3700 for the subscription. Property got cancelled then why can't re-activate the plan as i have revealed only 8 contacts out of 50. This is not at all acceptable and don't know what is the difficult in this case.

The relationship manager and escalation time trying to force us to subscribe another plan as this will take time.

What is the point in buying subscription? With no property in hand, you guys are trying to make us to buy another subscription. Is that the solution instead of fixing my existing subscription?

Till now i am not able to find any rent house and suffering lot due to this personally and financially need my subscription back with another relationship manager.

Kamalasekara R
Ticket#17937710