Nobroker — Neglecting the issue and ignorance after payment

I had the worst experience with the NoBroker app after purchasing their Tenant Plan. I paid ₹1499 plus GST, expecting to receive contact information for 25 property owners, as promised. But right after the payment, the app hit me with a “technical glitch” and didn’t provide any numbers. I reached out to customer service immediately, and all they said was, “It’ll be resolved in a few hours.” I called again the next day, and guess what? The same damn excuse. Every time I contacted them, it was the same scripted [censored]. No real support, no actual solution, just “wait and wait.” Each time I called, a new agent answered, and I had to explain the entire situation all over again like I was stuck in a loop. They kept repeating, “It’ll be cleared soon, ” but did nothing.

Before payment, their agents were blowing up my phone every hour trying to sell the plan—literally over a hundred calls a day. But the moment I made the payment, it was radio silence. No help. No updates. No service. Just pure ignorance. I emailed [protected]@nobroker.in thinking it’d be more official, but surprise—no response for over four damn days. I even asked for a refund because clearly they weren’t delivering what they promised, and they had the audacity to tell me they can’t guarantee one. How can you not guarantee a refund for a service that you didn’t even provide?

After I paid, the contact information I was supposed to receive never showed up. The app kept showing random properties, but no actual addresses or contact numbers. Everything felt like a bait. Flashy listings with no access to owners. It’s a complete scam and I’m warning others—do not trust this app. It’s all fake advertising and zero delivery.

I posted a review on the Play Store, finally trying to warn others, and they responded publicly like they cared. They asked me to send my registered phone number to help activate the plan. I did exactly that—I sent them an email with all my details again. And just like the first email, they [censored]ing ignored it. It’s been a week since I first reached out, and nothing. Not a word. No update. No follow-up. Not even an acknowledgment. So clearly their public response was just for show, trying to look professional while they continue to scam users in private.

If I didn’t get the service I was promised, I should at least get my money back. That’s basic decency, but apparently, NoBroker doesn’t give a [censored] once the payment is done. Their entire operation is shady as hell. I feel completely tricked and robbed. This has been a disgusting experience and I wouldn’t recommend this app to anyone. Save your time, your sanity, and your money. Stay away.