[Resolved] Nobroker — no refund back on cancellation

Prerna Kshirsagar

Address:

Bangalore, Karnataka

I had booked packers & movers for my house shifting on 3rd feb & for which i had received a quote of 8000 including everything. Then i paid 15% of the amount as an advance - 1050/- later they called me saying the amount will increase by[protected], also on support charges of any additional thing will be extra & after listening this i decided to cancel my booking & did the same.
They informed within 7 working days, i would receive my refund and to that i asked for bank transaction number on email to track my payment & post which they are not replying on emails & also on call whenever i say about my refund & give my registered number they just disconnect the call.
The manager who was assigned to me was arvind & the sales person was nandini & priyasetu.

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Mar 18, 2020

Complaint marked as Resolved

NoBroker customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2020

NoBroker Customer Care's response Hello, kindly share your contact details via message at your earliest convenience. We look forward to speaking with you to resolve the issue and working towards earning back your trust.

Verified Support

Feb 14, 2020

NoBroker Customer Care's response Hi Prema, we would like to inform you that your query was addressed and resolved by the team. If you are still facing any issue please let us know at [protected]@nobroker.in

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Comments

tanishakapoor

I have paid a rent of 49, 999 to my house owner through nobroker and received a mail from nobroker stating that they hold the payment and need a rental agreement.

When i called them there is no proper response from their end and they deducted the 4% fees from my rent amount.

Nobroker is becoming a fraud service provider.

NoBroker Customer Care's response, Feb 16, 2020

Verified Support

Hi Tanishakapoor, we would like to understand the issue better. Please message us your registered contact details or you can write to us at hello@nobroker.in so that we can get in touch with you.

NoBroker Customer Care's response, Feb 27, 2020

Verified Support

Hi Tanisha, we would like to inform you that your query was addressed and resolved by the team. If you are still facing any issue please let us know at hello@nobroker.in