Nobroker — nobroker deducted rs. 2450

Nobroker — nobroker deducted rs. 2450

M M Durgadevi

I have paid a rent of 49, 000 to my house owner on 20th jan and received a mail from nobroker stating that they hold the payment and need a rental agreement on or before 24th jan. So i had sent the rental agreement on 24th jan at 2.00pm. But i have received the below mail on 25th jan. So it indicates that they deducted the fees without verifying that whether i had sent the rental agreement. When i called them there is no proper response and no reply for my email asking for escalations or their manager's phone number. — Hi m durgadevi, We have refunded inr 47040 for your january rent payment with reference no - nrp-354267. The refund has been made to the original mode of payment due to non-receipt of rental agreement from your end. We have charged you inr 2450 towards nobroker pay service fees as per our terms and conditions. Please note that the refund may take upto 7 working days to reflect in your account and you can track the refund using the refund reference number: 20200125111212801300168555557935835 Please contact us at [protected]@nobroker.in or call us at [protected] for any queries — So please get my money rs.2450 back from nobroker at the earliest. Thank you M durgadevi Was this information helpful? No (0) Yes (0)
NoBroker customer support has been notified about the posted complaint. Verified Support Jan 29, 2020 NoBroker Customer Care's response Hello, kindly share your contact details via message at your earliest convenience. We look forward to speaking with you to resolve the issue and working towards earning back your trust. Verified Support Feb 05, 2020 NoBroker Customer Care's response Hi Durga, upon validation of RA, it does not have any stamp paper and hence it is considered to be an invalid RA. As per terms and conditions, Nobroker has the right to declare a transaction as invalid upon not furnishing a valid document. As amount has been refunded, issue has been addressed from our end. Feb 08, 2020 Updated by M Durgadevi This type of rental agreement is what we follow for just a sake of mutual agreement for the rental purposes. Even I know some of my friends who are paying rents through NoBroker without any rental agreement. You can send the draft format of the rental agreement so that i can talk to my house owner to get that format if possible. Could you please show me where it is mentioned in your site about the format of the rental agreement and the 4% fees? Thank you. Feb 17, 2020 Updated by M Durgadevi No received any response from Nobroker... Guys, suggest a solution to get my money back from Nobroker Feb 19, 2020 Updated by M Durgadevi Nobroker is not a genuine company to trust with...Finding a chance to steal our hard earned money. Be careful guys...Already receiving lots of complaints...Keep away from Nobroker...
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Comments

Aviwagh1975

Hi
I bought a plan to sell my property in Bengaluru and since I bought the plan, I get no updates, even my ad on your website is not active . There is no contact by the FRM. Not sure what I paid for as no work is being done. The quality of photos is Appalling, there were done with no interest. Please refund the money I paid .

NoBroker Customer Care's response, Feb 1, 2020

Verified Support

Hello, kindly share your contact details via message at your earliest convenience. We look forward to speaking with you to resolve the issue and working towards earning back your trust.

M Durgadevi

Hi, Please pay my money inr 2450 at the earliest. Who has given a right to Nobroker to stole my money without any notice?