[Resolved]  Nobroker — Nobroker Home Interior Services

Address:Purva Palm Beach, Hennur Road,Bangalore
Website:nobroker.in

As per my recommendation, my brother chose Nobroker for his home interior services in Bangalore, in fact he even chose No broker for his property purchase as well and looks like he is clearly being punished for choosing Nobroker. My brother is getting home interiors done in his new house in Bangalore(Purva Palm Beach, Hennur Road) by Nobroker order no HS-1939028. No broker has gone to lowest level of service delivery possible, the delivery of the project has to happen on 8th April 2022 however as far as the work is concerned only the false ceiling in the living room has been completed. No broker has employed local furniture shop guys to complete the service who have no knowledge of what they are doing, yesterday they had fitted two separate colored plys for one wardrobe, if we were not present they would have just done it that way. These people do not come to work most of the days and when they do this is the kind of work they have been doing. The false ceiling finishing is also very bad and I am not even expecting any kind of quality from a 3rd grade company like Nobroker especially owing to its interior services. After so so many follow ups, they are still claiming that they will be able to deliver it by 8th April however all the material is just lying on the floor in the house and the laborers dont even come to work. There is no way of escalating as well as managers at nobroker are also trained to just be quiet and just listen to our wrath on the call and disconnect, the initial relationship manager(Sagar-[protected]) with whom my brother started the interior services conversation has stopped receiving his call from the past many days as well, so this is the kind of low No broker has hit.
I have myself purchased a new property in Mumbai through no broker itself however although they are giving me a discount of Rs 90, 000 on home interior services I have decided not to go ahead with No broker for anything in the future. Ideally for the kind of service Nobroker has given my brother for his home interiors, No broker lost the opportunity of interior services worth around 20 lakhs from me as mine was an end to end premium interior requirement.In fact for home painting, movers and packers also I will not be considering Nobroker going forward. I will also make sure that we share this experience across all public forums so people are made aware what kind of a hoax No broker is running, my brother mentioned that Nobroker has caused him real pain in these past 2 months for dealing with his interior services and has completely spoilt his home new home buying experience, at this point all he is expecting is to get his house completed so he can move there asap, its a shame, his was not even an end to end interior but still No broker has taken 2 months and looking at the circumstance need another month to complete what they have started provided they come to work.
Really I have nothing to say to Nobroker at this point, my brother had to suffer for my recommendation and I cannot feel worse so I will make sure I at least run this issue across all public forums so customers can make an informed decision when choosing home interior services from Nobroker.
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May 8, 2022
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2022
NoBroker Customer Care's response
Hi Mekhla, that's certainly not the kind of experience we would want you to have. Hence, we have highlighted your issue to our team and one of our specialists will certainly reach out to you asap
Complaint comments 

Comments

Hello Mekhala,

So now your issue is resolved? Is it satisfactory resolution provided by nobroker? I am also facing the same issue so asking. Thanks.
Hello Mekhala,

So now your issue is resolved? Is it satisfactory resolution provided by nobroker? I am also facing the same issue so asking. Thanks.
In the month of Nov'22, I contacted Nobroker Interior Services, Bangalore for interior of my flat. We went into contract & it was finalized that everything will be completed by March'23. It`s about one month over but still work is not completed.
Initially during the negotiation, It was decided that one dedicated PM will be assigned but till now no PM visited the site except site executive who also came twice or thrice..
From last 3 weeks, I am trying to reach Mr. Umar who is Sr. Production Manager & Mr. Sharukh who is Manager of Mr. Umar but no one is responding my call and messages. If they respond also they give fake commitments.
From last 2 weeks, I was getting commitment that all the left out item will be delivered but till now nothing been delivered. After lot of follow up with these gentlemen, They committed that by 15th April, everything shall be completed but from last 2 weeks no work happened.
And whatever work is completed, they are many issues due to miscommunication between Nobroker & vendors. So they are doing the way they want.
Nobroker peoples are not at all responding to vendors in case of any doubt.
Now they are not at all confirming whether work will be completed by 15th or not. They are just giving fake commitments.
Is this the business model in No broker that before taking orders, speak softly, politely and sweetly and once got the order and 80% money then don't respond to customers at all.Just keep giving false commitments on what's up.Don't know whether it's a policy in NB or people working behave intentionally.
But it's pathetic and ridiculous experience with NB interiors.
Better I would have given project to local carpenter.

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