NoBroker Complaints & Reviews

I am a NRI and I signed up for nobroker tenant search service during Oct 2021 based on my friend’s recommendation. I took the tenant search plan and property management service (PMS) based on the false promises from your sales person Ankit who is specialized in NRI sales.

Ankit had promised me that they will be able to find a tenant within 30 days. And when I asked about a worst case scenario, he told me that the plan would...

Hello! I'm Lokesh Kumar Boriwal.
This complaint is regarding the unauthorized transactions that took place using my credit card on March 14, 2022 through NOBROKER TECHNOLOGIES.

The transaction mails/messages were as follows:-
---****** is the OTP for your transaction of INR 30, 300 at NOBROKER TECHNOLOGIES on your RBL Bank Credit Card ****. Valid for one time use. Do not share it with anyone.
--- Hi, you have spent INR 30, 300 at NOBROKER TECHNOLOGIES on[protected];
Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately when I noticed the transaction mail/message and filed complaint at cybersecurity government helpline about the e-fraud.
Kindly help me in this.

Booked for 6AC servicing.
Firstly the team was more that 2 hours late to start the committed service and after that they were not doing committed service for the cost i paid.
Based on discussion with Mr Ghouse, he offered me same service as o[censored]rban company on agreed price.
Service agreed was included cleaning with foam, whereas after partner came, they did not agreed for it.
Now Nobroker is not returning the complete amount they have taken from me. I want my complete money as I did not got service I paid for.

Hi,

I have purchased Owner Super Money Back Plan from Nobroker to rent out my flat in Pune. When I purchased this plan following condition has been agreed for a refund.

Nobroker RM Zabiulla Shariff provided me the contact of the person who was interested to rent my flat. But it didn't worked out and I rejected that person. I found another person on my own who interested to rent flat and we signed the agreement. I shared the agreement with NoBroker to claim the refund as per following agreed conditions. Nobroker is not responding to the claim. I am following up daily but refund has been processed.

Refund conditions:

1. If you got the tenant in the same rent deposit and tenant type mentioned on our website from any other source other than No Broker, you need to submit the Rental Agreement to apply for refund.

2. If you are not able to finalise the tenant from No Broker within 60 days, we will refund the money.

Note : Apart from the above terms and conditions there are no hidden terms and condition for getting refund on this plan

Regards,
Chetan

Their are on another online frad company, I subscribe for commercial rent out, even after 4 month they did not find tenant entire money in drin, agin I gave same property I close with their clint with lesser amount and with out deposit send account detail even party backout and i gave the property after that with same rent which I offer their party and with deposit, now they are not refunding money saying it's breach of agreement they even can not find a single original customer all are agents,

Dear Sir

Inspite of calling customer care so many times, they haven't sent pdf of the bill till date.

Regards,
Ravindra Vidap.

Hi,
I'm Manish.
A fraud transaction happened from creditcard to nobroker as rent pay without my authorisation. Please help me for getting my amount back.

INR 19, 963.66 spent on ICICI Bank Card XXXXX on 26-Feb-22 at NOBROKER RENTPA.

Hey, I'm VANSHUL DUTT
This complaint is regarding the unauthorized transactions that took place using my credit card on 28th of FEB 2022 through NOBROKER RENT PAYMENT.

The transaction mails/messages were as follows:-
---****** is the OTP for your transaction of INR 19695.00 at NOBROKER RENT PAYMENT on your SBI Credit Card ****. Valid for one time use. Do not share it with anyone.
--- Hi, you have spent INR 19, 695.00 at NOBROKER RENT PAYMENT on[protected]; 12:09:23 pm using your SBI Credit Card (XXXXXX). Your available Credit Limit is INR 148305.00
I got mails from SBI alert too.
Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately when I noticed the transaction mail/message and filed FIR at the nearby police station about the e-fraud.
Kindly help me in this.

Hi,

I have made a rent payment of 28, 000 on NoBroker on 1st of March after entering the OTP got an error in there payment gateway my amount was charged from my credit card, They told me to contact my bank, my Bank have given a confirmation email telling the payment was successful I have given all the proof to NoBroker and raised a complaint it’s has been 7 days now still I haven’t got any refund daily I’m calling they are telling me to wait till EOD but nothing is happening please refund my amount as soon as possible. Don’t cheat the customer hard money.

My complaint reference number is #10350561

Let me know if you need any other details. But please refund my amount

I have been informed that my plan is refundable and if I found any flat from other broker or from any other source other than no broker. But now 2 months has been passed and I have not received any refund from no broker. Please note that I have already submitted all the details such as rent agreement to no broker and nothing is pending from my end. I request you to please raise the issue and release my refund amount.

It's a cheat company. I was told that I can get a range of options to shortlist from. They sold me a 45 days plan for Rs. 3500. Mind this, this money is non refundable in all situations! I trusted them and they failed me. They assigned a Relationship Manager (RM) to me. He called me and said we should do the shortlisting just a week before I have to shift. 45 days is a long time and the properties available now would be rented out by then. So basically the 45 days plan itself is a trap. You pay and then just sit. Then, the RM sent some properties. As they didn't suit my requirements, I asked him to update the list based on what I want. That's when the cheating starts. I was told these are the only possible options. This wasted a complete month as I was relying on their suggestions as I was from another city. When I visited the properties, I realised there were so many better options available in the same area. The rent amount was just slightly higher. I told this to Nobroker and asked why did they not send me those options. They said the budget of such options was very high, which is a total lie! The RM said the better options can be for 35–40K. Can you pay that? I was shocked at his lie and his tone! Budget was never an issue for me! I told them on the first day to send me the best options and then ask me about the budget because it depends on what I get in the amount. For me amenities were important, but they never listened. The reality is they have very limited options and they try to fit you in what they have. They suggested me 1 bhk properties between 12-15K with very limited amenities. When I searched myself, I found out that a bhk with all the amenities I wanted was available in 16–17 K with other sites where I had to pay 1 month brokerage. I thought I would save my brokerage (one time fee) with Nobroker but ended up wasting my time and money. When I raised the issue with their service, the same RM who was assigned to serve me kept calling me stating that he's the final authority and escalation point for all customer complaints. I knew I was cheated! Basically, no one to hear your concern or correct them and no refund! A waste of time, energy, and money. Pathetic experience with Nobroker.

I have finalized a flat, paid the deposit through NoBroker. My friend and I are relocating from two different places to the flat in Pune. The NoBroker team had called and arranged for a biometric collection much later after the move-in date. They said everything can be done online. Here are the details:
Move-in date: 5th March 2022
Biometric collection at flat: 7th March 2022
However, we got to know that society does not allow people without having the biometric completed, and since then I have been following up with the NoBroker team to arrange for biometric before the move-in date. After many calls and conversations, they have not provided any support or resolution and have been absolutely careless with it. I am here today with my bags and luggage on road waiting for the team to resolve and for them to call back.

Hi Asad,
Your tenant - Danish Khan has initiated February rent of INR 11150.00. We will deposit the money to your bank account by 03-Mar (Thu) 02:31 PM and notify you once it is credited.
NoBroker Pay.

I have never used NO BROKER Pay and nor I have listed any of the property on No Broker. Have got this message today please do have look on this.

My house hold items have picked up for shifting on 25/02/2022 from chitradurga kartnataka to nizamabad Telangana. They have given commitment that goods will be delivered by 2/3 days. It means on 27 or 28 Feb 2022. But today it is 2 March 2022, still they have not delivered goods and my goods have been reached to Hyderabad location on 28/02/2022 only, but still they are not delivering goods to my location. Since 28/02/2022 I am following up with them but they will be delivered on time, but still I have not received my goods. Due to delay of them I have incurred out of pocket expense of Rs.10000. So kindly take the require action against the responsible persons and I require calim of my out of pocket expenses due to delay of them.

From last 1 month i am trying to call them to activate my account, but the same reason they are giving there is a technical error. I spoke to one of the relationship manager, he says they will charge you and then only they will activate the account. But when i asked them they completely denied it and giving the same reason there is a technical error.
Request the consumer forum to take action against such site. These site should not be allowed which tries to cheat customer and take customer money for not giving any service.

I have purchased MoneyBack Plan from noBroker with the assurance of getting customers for selling my flat in 1st Feb.
However in a last 30days, unable to get a single customer for visiting the apartment and the Relationship Manager seems to be ineffective to get a customer.
I want my full amount back if they can't create a single lead in one month.
Please do the needful.

I had taken a plan to find for tenant for my home. Noborker charged me about 6000 Rs for it. They promised to return 3000 back. I have followed up with them several times and still I have not received any call back from them.

I also took two more plans for getting help in selling my properties. The service is really not great and even my that money is at risk right now.

I have done a Payment in NoBroker.in site, still the transaction status is showing as 'On Hold'. i am keep on contacting the support and there is no use at all. simply giving me the reply as there is a technical issue so it may take 3 to 4 days for rollback the transaction.
Till now i have contacted the support for 4 times in these 10 days and getting the same reply like 3 to 4 days to resolve the issue.
I don't know what is happening here, there is some issues with the NoBroker site. It is second time i am facing this issue.
And i am not at all getting any reply or message regarding the issue after raising an complaint with the support.
Reference number: NRP[protected]

21st February 2020 to credit card payment done and amount has been debited from my credit card I am calling from the credit card department their saying amount has been posted and merchant received and I am talking to merchant coutines he said he did not receive the fund.

I have initiated a rent payment on[protected]. In app it was mentioned as instant transfer in most cases but in some cases 48 hours, but in most cases it is taking 48 hours, if i call customer service they are very irresponsible to my query.