NoBroker Complaints & Reviews

I posted rent ad 1yr back, i never subscribed to their spam messages then still nobroker sends me messages to reactivate ad, there is no way to stop such messages.
They should have provided a link to unsubscribe such messages but there is nothing. Please help to stop these spam messages from no broker.com

Please do the needful. Thank you so much....

Hi,
I had subscribed to the super money back plan which promises a refund if i don't get a tenant through your plan. Unfortunately till 60days and uptill now haven't got any tenant through no broker for my 1bhk flat in vakola.
It has been 9 working days since the expiry of my plan on the 16th of november and i have a written mail from my relationship manager kanchan kumari mentioning i will get the refund within 7-10 working...

Hi Sir/Madam,

This complaint is in regards to the unauthorized transactions that took place using my credit cards on 05-Oct through Nobroker technologies.

The transaction mails/messages were as follows,
** A charge of INR 40, 400.00 has been initiated on your RBL Credit card ending with 0933 at Nobroker technologies on[protected] at 12:34:05 pm IST.**
**Rs.25, 250.00 was spent on your SBI...

As per the agreement 3 months money-back is no sale happens during this time period. We paid 20k and during this period mr anthony our relationship manager hardly bothered to do any work. Now after 3 months no sale has happened during this period and they have stopped responding to our calls. As per agreement they are supposed to refund 10k to us.. But now after 3 months customer service has stopped responding and we have not received our...

I wanted to sell my house at Banashankari. So I advertised in Nobroker.com. And on Apr. 19th 2019, I have paid Rs. 19468.22 through my credit card (order ID [protected] ), and opted Owner Plan' service. As per the plan Nobroker is supposed find a buyer for us within 6 months. If not satisfied with the service, after 3 months, we can terminate the service and some amount will be refunded after deduction of some service charges. Nobroker...

Dear ahmed,


Congratulations! Your movement has been confirmed.
We are pleased to connect you with our business partner who will take care of your moving needs from here. Please find below contact details of your relocation vendor and they will be your point of contact for any move related queries you may have at any point before, during or after the move.

Partner details:
Vendor name:...

Hi friends,

Please don't book no brokers packers and movers for any reason and any time. Fully fake peoples, fake commitments and only frustration remains for you.

I booked no brokers and packers and movers from babusapalaya to electronic city for 4550rs as per instant quot generated online and asked to pay 10% as advance 455rs i paid. Later an agent from no brokers called and asked what are thing i need to...

Worst experience ever. The system is developed only to take money from user. I opted for 1999* plan. And since that day i regret doing it.

1. Rm assigned has no idea about the property he/she is sharing. (See attached photos)

2. As rm mostly leaves in different city he does not have an idea about your locality thus he suggest you properties blindly without having a look at it.

3. Rm mostly not...

I, Saravana Pandeeswaran Balachandar, paid a total of ₹22, 151 to NoBroker for services that were never delivered. Despite multiple follow-ups for over a year, there has been no refund, no resolution, and no proper response from their side.

Breakdown of the amount paid:
1. Owner Money Back Plan – ₹8, 873
2. Advance for Kitchen Cabinet Work (never completed) – ₹13, 278

Total: ₹22, 151

The service terms clearly mentioned that if the property was not rented by Nobroker within 50 days, but rented by someone else, a full refund would be issued. This condition was met, yet no refund was processed.

Furthermore, Nobroker also failed to complete the kitchen cabinet work after taking an advance.

Despite submitting all required documents and following up multiple times, Nobroker has taken no action for more than 12 months.. Everytime I call, their customer service promise to refund in a couple of weeks, yet one year passes by

There is no option to delete a property listing on the website. You need to raise a complaint through support. The support person says they cannot do it. They argue with you for a long time and do not explain how to get the property listing deleted. Then they say it needs to be escalated internally to be deleted. This is a really bad experience. Avoid listing your property on NoBroker or they will keep your data permanently and also keep harassing you for ever with your contact details with advertisements.

I am writing to express my deep dissatisfaction with the service I received after paying Rs. 7000 for your owner-assisted plan.

Despite clearly stating my requirement upfront — that I am looking strictly for preferred tenants as per my preferences — your team still arranged visits for three tenants, one of whom was entirely not suitable as per my preferences
This shows a complete lack of attention to the details I had provided at the outset.

Effectively, I ended up paying Rs. 3500 per visit, for tenants who were clearly not aligned with my preferences. On top of that, when I posted a free ad on other platforms, I received over 10 relevant leads — far more than what your premium plan could manage.

This experience was not only disappointing but also felt like a complete waste of money and time. I expected professionalism and efficiency — your service delivered neither.

Going forward, I will actively discourage all my friends, family, and colleagues from using NoBroker. You’ve not only lost my trust but also lost potential users through word-of-mouth due to this careless service.

I hope you reflect on this feedback seriously and improve your customer service to avoid such experience for others.

I purchased NoBroker’s Super Relax Plan expecting end-to-end rental support. I finalized a property through their field manager and shared ID proof and token amount after confirmation. Later, the owner backed out. Instead of assisting with a new property, NoBroker cancelled my plan without fulfilling the promised service or issuing a refund. It’s been over a week since I raised this, with no resolution or response despite multiple follow-ups and escalation emails.
This is a clear case of service deficiency and violation of their money-back guarantee. I request the forum to take necessary action and direct NoBroker to either reactivate the plan or process a full refund.

I raised a ticket since you guys promised me a host of services for the relax plan and forced me to take the higher plan, despite not providing any of them.
as per your plan
A relationship manager allocated will do the following:
- Shortlist houses - I did this
- schedule visits - I did this
- talk to owners about confirming visits - i checked with her and she agreed she did this. I reached the first property and realised that the owner did not even know i was coming. Then on checking with her i realised she had not confirmed most of the visits.
- rent negotiation - A lot of my calls to your RM went unanswered so i talked to owner myself.

- In fact 1 of the owners was in california who she said she spoke to, but later confirmed she didnt speak to them. I couldnt see that property either. I infact kept calling her when i was at the property but she did not pick up.
- she said she couldnt reach a property owner for finding out if rent was negotiable of one of my top preferred properties. i called the listed number directly to find out that was the number of a Nobroker relationship manager who immediately gave me the owner's number. unfortunately, the house got rented out by then.
- the other property i asked her to find rent of got rented off in between all this wait time and chaos.
- I spent 30000 INR flying from to bangalore, not including commute and hotel expenses, on the belief your RM had done her job.
- My 1 year old baby ended up getting sick standing around in the heat outside houses waiting for security to let us in since they did not know we are coming.
- I lost out on most of the shortlisted places since your RM did not even do their job of shortlisting the houses!
- I ended up taking a house more than my budget since i was left with no time and not many options.
- I did not even use above 25 contacts which is your base plan and since I DID ALL THE WORK, the base plan would have worked perfectly for me. I took your relax plan since i wanted to save on the time and effort of doing all these menial tasks and also to ensure i dont have to roam in the hot weather and roads with my small baby, who THANKS TO YOUR TEAM, FINALLY ENDED UP GETTING SICK BECAUSE OF THE STRAIN!

I need a refund !! on top of this, I raised this issue with your team expecting professionalism but your staff also speak extremely rudely and unprofessionally and in a very insulting tone to me. I have used your platform and services many times in the past but due to this callous attitude and insulting treatment, I am raising this complaint to consumer complaints forum, and also going to be posting this on social media so no other customers get cheated by your fraudulent trade practices.

Customer care executive speaking rudely and forcing me to take subscription to connect with prospective tenants even when i said after few weeks i will try. She spoke very aggressively and not listening or trying to address my questions and acting as if i called her and when i say i will complain to consumer forums then she became even more rude. It is upto me to subscribe but manipulating people to take it and talking in rude language is not good. Call came from +[protected]

Dear TRAI,

I would like to lodge a formal complaint regarding repeated Unsolicited Commercial Communication (UCC) messages I am receiving from NoBroker, despite having activated DND on my mobile number.

Details of the latest unsolicited message:

Sender Name: NoBroker
Message Content:
"As requested by you, here are the list of properties in Vashi matching your preference: http://nobr.kr/NOBRKR/sy/TFC4T"
Date and Time Received: [23 April 2025, 1:10 PM]
My Mobile Number: [[protected]]
DND Status: Fully activated (START 0 to 1909)
I have already:

Requested NoBroker customer care to unsubscribe me from all communication.
Received verbal confirmation that I was unsubscribed.
Submitted a complaint through NoBroker’s support portal with no effective resolution.
This ongoing harassment is a direct violation of TRAI’s UCC regulations. I request TRAI to kindly investigate this matter and take strict action against the sender under the guidelines for telemarketing and promotional communication.

Please confirm the receipt of this complaint and provide a reference number for tracking.

Sincerely,
Shaunak Apte
[protected]

I had the worst experience with the NoBroker app after purchasing their Tenant Plan. I paid ₹1499 plus GST, expecting to receive contact information for 25 property owners, as promised. But right after the payment, the app hit me with a “technical glitch” and didn’t provide any numbers. I reached out to customer service immediately, and all they said was, “It’ll be resolved in a few hours.” I called again the next day, and guess what? The same damn excuse. Every time I contacted them, it was the same scripted [censored]. No real support, no actual solution, just “wait and wait.” Each time I called, a new agent answered, and I had to explain the entire situation all over again like I was stuck in a loop. They kept repeating, “It’ll be cleared soon, ” but did nothing.

Before payment, their agents were blowing up my phone every hour trying to sell the plan—literally over a hundred calls a day. But the moment I made the payment, it was radio silence. No help. No updates. No service. Just pure ignorance. I emailed [protected]@nobroker.in thinking it’d be more official, but surprise—no response for over four damn days. I even asked for a refund because clearly they weren’t delivering what they promised, and they had the audacity to tell me they can’t guarantee one. How can you not guarantee a refund for a service that you didn’t even provide?

After I paid, the contact information I was supposed to receive never showed up. The app kept showing random properties, but no actual addresses or contact numbers. Everything felt like a bait. Flashy listings with no access to owners. It’s a complete scam and I’m warning others—do not trust this app. It’s all fake advertising and zero delivery.

I posted a review on the Play Store, finally trying to warn others, and they responded publicly like they cared. They asked me to send my registered phone number to help activate the plan. I did exactly that—I sent them an email with all my details again. And just like the first email, they [censored]ing ignored it. It’s been a week since I first reached out, and nothing. Not a word. No update. No follow-up. Not even an acknowledgment. So clearly their public response was just for show, trying to look professional while they continue to scam users in private.

If I didn’t get the service I was promised, I should at least get my money back. That’s basic decency, but apparently, NoBroker doesn’t give a [censored] once the payment is done. Their entire operation is shady as hell. I feel completely tricked and robbed. This has been a disgusting experience and I wouldn’t recommend this app to anyone. Save your time, your sanity, and your money. Stay away.

Konark Krish CHSL can access their ERP data ( Yearly MIS ) report under no broker hood. The data is of the Society; however, the no brokerhood, without informing/consulting from customer, access to downloading the report. Now, Society is asking its SPOC to provide the data. And they suggested filing a consumer complaint. Kindly do the needful.

Kindly note that the data is of Konark Krish CHSL, and NBH can't put restrictions on Society data. This is a breach of contract.

Kindly do the needful. We need this Yearly MIS report for audit & financial report purposes.

They have completely destroyed my AC which is barely 2 years old, costing 50k. Barely even used owing to Bangalore weather. They took 8 hours to install the AC on 23rd March, charging me additional 9.5k. Clearly indicating that they had already noticed the issue and trying to hide it. After they left, I turned on the AC, being completely unaware of the issue, I started getting sound issue and C4 22 error in the AC within 15 mins and on complaining to them, they said they will come to fix it, no one ever came. I then contacted Urban Company on 3rd April and their technician pointed out n number of issues:
1. The AC was not fixed properly
2. Welding of the copper pipe not done properly due to which coolant was leaking
3. They had to take down the entire AC unit upon which I discovered that they have burnt the AC during the installation process. I'm attaching pictures of the damage they have done to my new AC and property.

Here are the people involved in creating this entire mess, there were more people whose names I don't remember
Fayaz Pasha
Shouib Ali
Sher Khan

Now they are coming back to me saying that I didn't complain within 48 hrs, I had raised the concern with the No Broker partner assigned to me Fayaz Pasha on the same day. And he took no measures to rectify the issue giving excuse for Eid. The only fault here is my humanity allowing you people time to enjoy the festival. Screen shots of all conversations attached

NoBroker, please start paying my therapy bills.
Requesting Refund for the Super Relax Plan

I had high hopes when I opted for NoBroker’s Super Relax Plan for almost 9k, expecting a hassle-free home-hunting experience. Instead, I ended up doing all the work myself while paying 9k only to get pointless calls and texts from a relationship manager who speaks and types like a 2009 chatbot. I’m not kidding—check the screenshots.

Few of the MANY issues I faced :-
1. RM Who Can’t Arrange an FRM: My Relationship Manager (RM) failed to arrange any Field Relationship Manager (FRM) visits to the properties I shortlisted, despite multiple requests. When they finally found an FRM, I was told I had to tag along like they’re a kid. What did I pay for?

2. No Accountability: I shelled out 9k to watch the properties that I shortlisted get rented out while my RM added ZERO new leads after day one.

3. Customer Support? More Like Sales Pitch: When I reached out to customer support (Jyoti), she was more interested in selling me packers and movers at a “45% discount” than actually solving my problem—while I was already sweating it out in the field doing the work myself. Thanks Nobroker for making even the fieldwork that you should’ve been doing even harder

4. Ghosting: I asked my RM, Puneeth, to schedule FRM visits for more flats. He booked a visit for THE SAME FLAT and promised to help negotiate with the owner after my visit. Never heard from him again.

5. Two days after buying the plan, I have been COMPLETELY Ghosted by all the RMs and there is no mention of any fieldwork AT ALL!! I’m just sitting here watching my potentials homes getting rented out.

I’ve attached all the receipts of this circus. Considering this disaster, I’m requesting a full refund for the Super Relax Plan.

Last week I made a pathetic decision of engaging the services of NoBroker for selling my flat in Hyderabad. Once upon just starting enquiries, I would be flooded with calls from them. Before buying the plan, I was told I will not have any ‘field relationship manager (FRM)’ to do the photoshoot and show my flat to the prospective buyers. As it would be difficult for me to manage with just the leads, I thought of deferring buying the plan. Then a manager, one Mr. Kartik jumped in, assured me that he had obtained the special sanction to appoint the FRM for my flat and that he would provide the best person for the job if I bought the plan right away! In my naivety I believed him and purchased the plan. One day passed and there was no sign of the FRM. When I followed up with the Sales Team, they kept saying there won’t be any FRM for my flat and in case I am not happy, I can withdraw and they would refund the fees of ~RS.15, 929 paid by me in full. I opted for that. Varuna from Sales and Aakumalla Anwar, the Relationship Manager (RM) both confirmed at least thrice that my refund is under processing!
Two more days passed, during which time, they would not pick up my calls! On the third day, I get a message that Mr. X is appointed as my FRM!!! After lot of effort, when I could reach them to demand my refund, they are now saying that since FRM is posted, they cannot refund the amount. They had the temerity to say that I should have approached them before he was appointed. And till date after parting with my hard-earned money, all I get from them is shameless silence!!!
My lack of foresight to at least check the reviews on different social media platforms was my biggest mistake!!! I generally go through reviews but this time it was unfortunate that I skipped this step. Various platforms are flooded with individual experiences from angry to frustrated posts about NoBroker. One must go through such reviews. They are accurate!!!
This is daylight robbery. I am writing this post with anguish to caution the gullible people not to fall in their trap. You are better off without these con artists. I demand that the entire fees I paid be returned immediately. Otherwise, I shall relentlessly circulate such posts all over to increase awareness among people.
There are a bunch of people from this company playing this nasty hide and seek games with me, callously lying through their teeth, please stay away from them!!! The con artists I encountered are Ms Varuna, Kartik, , Aakumalla Anwar and Balakrishnan who call themselves “representatives” without responsibility or answerability.
So please beware of such scammers who have not even an iota of integrity, they are just straight away shameless!!!