NoBroker Complaints & Reviews

On 11/03/24 time 6 pm suddenly I received a otp afterthat i’ve received a transaction of 12, 258.09 Rupees. Pleace give a solution to Back the money from fruader. Their id ECOM_[protected].

I wish to file a formal complaint regarding the inadequate service provided by Nobroker in handling my furniture transport needs. During a recent interaction with one of Nobroker's representatives, I provided a comprehensive list of my furniture items. Following this, I was directed to make an advance payment via a provided link.

However, upon completing the payment, I discovered that the vehicle arranged by Nobroker was insufficient to accommodate my furniture, which includes large items unsuitable for an 8-foot vehicle. Upon contacting Nobroker's support team to address this issue, I was informed that I would be charged extra for a larger vehicle, a detail that was not communicated to me initially.

Despite my attempts to resolve the matter and seek a refund due to the discrepancy in service, Nobroker has adamantly refused to refund the payment. Additionally, I have been waiting for resolution for over two weeks, with promises of a follow-up contact going unfulfilled.

This situation has caused me significant inconvenience and frustration. I trust that your Consumer Complaints Department will investigate this matter promptly and take appropriate action to ensure fair treatment and resolution for consumers like myself.

Thank you for your attention to this matter.

I booked a flat for rent on Thursday (7th March) at Sumadhura Anandam (C block, 214) and paid a token amount of Rs.10, 000 via NoBroker app. The link was provided by NoBroker RM, Sumukha after confirming me that the owner has agreed to the terms. However, when I spoke with the owner (Santosh), he said he never agreed to the terms of rent with NoBroker and he isn't willing to proceed. I have raised this issue with NoBroker on the same day, but i haven't received even a single callback even after raising this via different channels (email, customer care, relationship manager, etc.). PS: I'm also a "premium" member as i have purchased their Relax plan. Post this incident, my relax plan has also suddenly expired within 5 days of purchasing it! Original validity of the plan was 45 days.

With reference to all my emails dated 25th February 26th February 29th February and 2nd March 2024.

My issue is yet to be sorted out. Check out your inbox for the email address [protected]@nobroker.in

You are not sorting out my issue, but closing the complaint like AMATEURS.

How can you expect my to provide my contact number on a public forum

Do you not have it on your database?

Let me know your postal address, so my legal counsel may communicate with you, a step that I am considering

I have send an email and called the customer care to cancel my subscription refund my money as it is not adding any value. My last paid subscription went for a 3 months without any negoitation with the buyer.And have availed super relax plan where Nobroker is complelety relaxing with my money .

After a week no visits planned like the past and it is useless to go ahead for selling my property.

Spoken to customer...

I find myself in a challenging situation. Six days ago on 10th Feb 2024 (Saturday), I made a payment to Norbroker for house hunting services. Ganpati Vishnu from customer support assured me that I could begin visiting flats starting 11th February 2024, Sunday, with a promised relationship manager and field manager to assist in negotiations.

Unfortunately, since then, I've received no communication from Ganpati Vishnu or my...

I had taken up a refundable premium service from Nobroker.com, where they will find a suitable tenant for me within 60 days from the package is tenant. The terms and conditions sent by NoBroker did not specify anything with related to the refund clause when a tenant backs out at the last minute. While I told about the same only after the tenant has backed out, they keep saying cannot process refund. I have sent an email with their clauses but no reply received from them.

Hey, I'm Adithyan
This complaint is regarding the unauthorized transactions that took place using my credit card on 27th of Feb 2024 through NOBROKER TECHNOLOGIES.
this fraud did transactions from my credit card for ₹14181.72 NOBROKER TECHNOLOGI on Axis Bank Credit Card (2343)...

THIS is in continuation with my email sent to you on 20th February 2024, with the subject - Nobroker not you are tension broker. I have attached that email to this email for your reminder and reference.

Despite asking you to set my profile right you have failed to do so and have rather upgrade my plan to Super Post Paid token, and by doing this, i have lost my shortlists and previous contacted owner phone numbers

In fact when I click to get an owner's contact number, I get my RM Mahesh Prabhu's number. When I speak to my RM, he tells me that my plan is upgraded and I will have a dedicated FRM. who will get my details.

WHO ARE YOU TO UPGRADE THE PLAN WITHOUT ASKING ME OR TAKING MY CONSENT FOR THE SAME?

I DO NOT NEED THIS FIELD RM PLAN WHICH WILL REQUIRE ME TO PAY Rs. 60, 000/- WHETHER IT IS OPTIONAL OR COMPULSORY TO PAY.

I WANT MY OLD PLAN BACK, WHO ARE YOU TO DO SUCH AN UNWANTED IRRITATING FAVOUR FOR ME,

MR. AKHIL, MR. VARUN, I GOT A CALL FROM MS. JYOTHI OF THE ESCALATION DEPARTMENT, WHO TOLD ME THAT SHE WILL TRY TO SORT OUT THE ISSUE AND HAS ASKED ME NOT TO FURTHER ESCALATE. I TOLD HER THAT IF I DO NOT GET RESOLUTION IN TWO DAYS, I WILL ESCALATE AGAIN, NOW I AM AGAIN ESCALATING AFTER 5 DAYS.

FIRST OF ALL YOUR RMs DO NOT CALL BACK ON TIME OR AS COMMITTED, THEN OVER ALL THAT YOU TERMINATE MY ACCOUNT, UPGRADE IT WITHOUT MY CONSENT AND PUT ME ON SOME PLAN THAT I DON'T WANT?

NOW MR, AKHIL, MR, VARUN I need a solution for this and a call back from someone in a senior position, not some executive who has no idea what is happening cause I am sick and tired of speaking to executives.

NOW LOOK, I DO NOT NEED YOUR RM EITHER NOR YOUR FRM., Call me and we could talk and sort out this irritating issue.

MAYBE YOUR SERVICE IS GOOD ONLY FOR APARTMENTS, AND NOT FOR INDIVIDUAL // INDEPENDENT HOUSES. There is a lot you need to learn about the independent house market in Bangalore.

NOW MR, AKHIL, MR, VARUN I need a solution for this and a call back from someone in a senior position, not some executive who has no idea what is happening and who try to sell me you legal services or movers and packers services, or maybe someone from the top level could call, cause I am tired of speaking to executives and repeating my problem.

Regards
Arun

I had given a quotation to create a new rental agreement and it's now been 20 days I'm waiting for the original copy.

They had sent me the soft copy online on 13-2-24 and now the nobroker rental department refuses to share the hardcopy.

They keep laying more excuses, backend team is checking, concerned team is checking but none of them knows the exact status. This guy called - Obul reddy is absolutely irresponsible for this as he is in charge of the same.

I have been sending multiple emails and calling them everyday for an update. But they just give more excuses.

Please help me get the original copy as soon as possible. Thank you

Hey, I'm Suresh
This complaint is regarding the unauthorized transactions that took place using my credit card on 21st Jan 2024 through NOBROKER TECHNOLOGIES.I got an ad of a earbuds, when I try to buy it the link went to the Amazon fake page, they made me enter Credit card details and then the OTP, after that the page closed unexpectedly and they deducted 19753.11 amount from my Credit Card account.
The name from which OTP came and went from cash account was NOBROKER TECHNO
The transaction mails/messages were as follows:-

The One Time Password (OTP) for your transaction at NOBROKER T of INR 19753.11 with your SBI Credit Card ending 1163 is ******.
This OTP is valid for 10 minutes or 1 successful attempt, whichever is earlier. Please note that this OTP is valid only for this transaction and cannot be used for any other transaction.
Please do not share this One Time Password with anyone.

I got mails from SBI alert too.
Please note that I have participated in the transaction that is mentioned above, The transaction took place in the site similar to amazon billing page. I notified the bank immediately when I noticed the transaction mail/message.
Kindly help me in this.

I finalized an apartment through NoBroker, with the property being handled by one of their Relationship Agents. After paying a token advance to secure the deal, the owner unexpectedly changed their mind, stating they would only rent to Hindus. I promptly informed the agent and requested the return of the token advance, which was agreed upon within 24 hours. However, it's been two weeks since then, and despite numerous emails and attempts...

Total house shifting with 2 ac we have taken a contract for 9000, once the house hold items are shifted then they have taken full money along with ac shifting also(4000 for 2 ac). From then they have started saying un installation is not added you need to pay 1500 extra even for that we have accepted then the vendor came and told 5000 extra on top of what Nobroker has already charged then only he will do(total 10500 only for ac shifting), and when we ask for cancellation no broker is saying only 50% they can return. They are not doing the work and they are not returning the money. Reliance rescue team gave a quotation for 4500 + extra material if needed.
No broker is cheating customers like anything. Please do the needful.

I am writing to share my disappointing experience with NoBroker, a platform purportedly offering seamless property rental and purchase services. My encounter with NoBroker highlights their deceptive practices and abysmal customer service.

Before purchasing their plan, NoBroker bombarded me with calls every hour. However, once I subscribed to their plan, their attitude towards customer service drastically changed. Despite their initial enthusiasm, they seemed oblivious to my identity and failed to provide the promised services.

Upon contacting NoBroker multiple times regarding the technical issues preventing me from accessing contact details of house owners, I received nothing but vague assurances and empty promises. They consistently cited "technical issues" without offering concrete solutions or timelines for resolution.

Furthermore, when I inquired about a refund due to their failure to deliver on their commitments, NoBroker callously dismissed my request, claiming they were unable to process refunds.

This experience with NoBroker is indicative of their lack of integrity and disregard for customer satisfaction. Their deceptive tactics before purchase, coupled with their inability to address customer concerns post-purchase, underscore a troubling pattern of behavior.

In light of these revelations, I strongly caution against engaging with NoBroker. Their unprofessionalism and dishonesty undermine consumer trust and warrant serious consideration before entrusting them with any business.

The tank of my bike got completely damaged, because of which I had to replace the entire tank. And the no broker team is not even compensating me with 50 percent of the amount. The total cost for repair is 11000. Pathetic service by nobroker

It was terrible experience with AC installation. The technician was not experienced at all and I definitely will not take any another service again .

I paid 1900+GST to No broker and the installation was not completed as the technician didn’t had experience with Daikin AC installation. When I contacted customer support they mentioned that they would send another technician and need to wait for 48 hours.

If I had to wait for 2-3 days for installation I would have paid 1500 only to Daikin AC professional and would have done it. Why I would I pay 1900+GST to No broker for AC installation and wait for 3 days to be completed.

Since you could not provide technician within the expected time, I had to pay another 1500 extra to another technician to resolve the issue as you could not send another technician .

So Instead of spending Rs.1500 to complete the installation, I had to spend more than Rs.3000 to complete the installation because of your inefficiency.

I have ordered in NoBrokerHood but grocery not delivered.. raised a ticket (ticket # SUP-1588). But no response for more than 2 months.. even though this is a small amount which if they are doing such fraud with many people? They may loot hundreds of thousands across many users.. we are in a vulnerable situation where such big companies does not even help with such small issues. And the regulations are becoming a joke. Please help whoever can see this.

The legal department of NoBroker took 23000 rs for khata transfer and after a month confirmed that can't be done and they will refund money. But after that from 3 months, I'm just following up and no one is responding.

As per our agreement, I was promised a property verification report within 4 days of opting for their services. But the report was not delivered on the agreed-upon date. Upon reaching out to no broker customer service, I was informed that the delay was due to difficulties in opening the document, They haven't informed me about the issue until i reached out to them on 4th day. This is a mistake from their end and I requested the refund since they did not deliver on the promise date.

My attempts to communicate concerns and request a refund have been met with silence from their end. This lack of responsiveness and failure to deliver the promised service within the agreed timeframe has caused considerable inconvenience and frustration.

Even i have sent several email but no response regarding the refund

Raising a complaint for swift resolution to my refund request

Order Details:
Order #[protected]

Hi CHENCHAIAH VEMULA,

Thank you for choosing Nobroker for services. We have received a payment for Rs 16999.00 for the booking. Your booking is confirmed & we have started preparing your agreement. Kindly let us know if you need any help. You can email us at [protected]@nobroker.in or chat with us from my bookings : http://nobr.kr/sv/wrrCf

I bought a MONEY BACK plan for Rs 25000 for sale of my 2 Bedroom Flat in Bangalore, concorde midway city

However there is no services being gien and company has not even appointed a field Manager or relatiosnhip Manager for my case

Can some help ? Or is it another financial fraudulent company
regards
sarvehs