Nobroker — Nobroker Movers and packers False commitment : Unprofessional and unethical

Suman Mago

from Mumbai, Maharashtra

Sep 16, 2023

Address: Bangalore

We have booked a shifting request from Nobroker Movers and packers for today 16th Sept 2023 9 AM. I have paid the token amount on 8th Sept 2023. As per their commitment they should allocate a dedicated relationship manager before 24 hours. But we are trying to connect them since yesterday vial Phone, emails but nobody is responding Current time is 12:40 PM. But nobody came for packing or any further communication. I am stuck here with my family my 3 year old kid. I specifically took permission from the flat for Truck entry, and I have to handover the house keys to the owner by 6 PM . In such Bizarre situations broker team has no courtasy to have a communication or further response.
I need a full compensation of my time waste and mental Harassment of me and my family.

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Comments

NoBroker Customer Care

from Bengaluru, Karnataka

Sep 16, 2023

Verified Support

Hi Suman, our consignment staff works diligently to complete the duty on time and promptly responds to the customer's query. Having said that, kindly share your registered contact details to investigate what went wrong and sort out the issue.

NoBroker Customer Care

from Bengaluru, Karnataka

Sep 17, 2023

Verified Support

Hi Suman, we are closing this case for now as we haven't heard back from you on this. Please feel free to reach out to us with your contact details in order to discuss this further.