[Resolved]  Nobroker — nobroker packers and movers service

We have paid for packers and movers service through NoBroker on April24th2024 and team has enquired for details and agreed for a amount and asked us to pay advance of INR3000

Before day of pickup we have called multiple times for inspection but NB team didnt respond to our request, night before day of pick up after multiple attempts NB team has shared Pickup team details.

During pickup team has not raised any concern on items to pickup or informed us about change of pricing, once Items were picked and moved to warehouse NB team and Pickup team started blackmailing us saying items are more and we need to pay 100% to get our items delivered.

NB team has shown perfect unprofessionalism in providing service and cornering customers by holding goods and asking to pay excess amount
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Jun 17, 2024
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
May 11, 2024
NoBroker Customer Care's response
Hi There, we prioritize customer satisfaction and strive to deliver a seamless experience for all our customers. We are committed to offering professional and reliable packers and movers services, ensuring clear communication and transparency throughout the process. Additionally, we assure you that our pricing is always discussed and agreed upon upfront. Rest assured, we have escalated your issue to our team, and one of our specialists will certainly reach out to you promptly.
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