[Resolved] Nobroker — Nobroker Technologies Credit Card e-fraud

Sureshlatha97

Feb 16, 2024

Address:

3/306, Bharthiyar NAgr, Avalapalli road, Hosur 635109

Hey, I'm Suresh
This complaint is regarding the unauthorized transactions that took place using my credit card on 21st Jan 2024 through NOBROKER TECHNOLOGIES.I got an ad of a earbuds, when I try to buy it the link went to the Amazon fake page, they made me enter Credit card details and then the OTP, after that the page closed unexpectedly and they deducted 19753.11 amount from my Credit Card account.
The name from which OTP came and went from cash account was NOBROKER TECHNO
The transaction mails/messages were as follows:-

The One Time Password (OTP) for your transaction at NOBROKER T of INR 19753.11 with your SBI Credit Card ending 1163 is ******.
This OTP is valid for 10 minutes or 1 successful attempt, whichever is earlier. Please note that this OTP is valid only for this transaction and cannot be used for any other transaction.
Please do not share this One Time Password with anyone.

I got mails from SBI alert too.
Please note that I have participated in the transaction that is mentioned above, The transaction took place in the site similar to amazon billing page. I notified the bank immediately when I noticed the transaction mail/message.
Kindly help me in this.

+1 photos

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Mar 31, 2024

Complaint marked as Resolved

NoBroker customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2024

NoBroker Customer Care's response Hi Suresh, thanks for alerting us to this issue. There is a possibility that individuals engaging in fraudulent activities are using our name. It is important to note that we have strict policies against any scams associated with our platform's name. Nonetheless, we would request you to provide your registered contact details, enabling us to discuss and resolve this issue through a phone call.

Verified Support

Feb 29, 2024

NoBroker Customer Care's response Hi Suresh, as per the update from our team the amount is moved out of NoBroker and settled to the beneficiary account. We have marked the recipient account as fraud and payments made to or by that account will not be processed in future. In order to provide further details, kindly share the police complaint copy over the private message.