[Resolved]  Nobroker — Not getting my Money Refunded Back

After multiple discussion between Seller, Nobroker FRM and me. I finalized 1 property to buy. Nobroker FRM also confirmed that Seller is ready to to sale the property. So, to block the property you need to pay the token amount. I told give me 1 day time to think as Seller was keep increasing the sale amount. But Nobroker RM and FRM pressurized me to pay the Token amount. I paid RS 1 Lakh (This amount is refundable if there is any document or legal issues in property documents also if Seller Back Out.). Once i paid the token amount then main Fraud started FRM and RM stopped picking up my call. Then i got doubt. So contacted the Seller directly. Then I got to know that he did not sale the property to me as he did not get any token amount and he sold the property to other buyer. Then I tried to contact RM/FRM. They stopped picking up my call, stopped replying to my email. After multiple follow up somehow, I got 40K refunded back. But remaining 60K is with them. Now they are not at all responding. Is this some kind of fraud. I literally worst and horrible customer service.
RM Name: Indukuri Pramod Vijay Varma
Contact No: [protected]
FRM Name: Vijay Kumar
Contact No: [protected]
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Oct 9, 2023
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2023
NoBroker Customer Care's response
Hi Nitish, we would like to inform you that there are multiple users by the same name registered with NoBroker. Hence, it is difficult for us to track single-user details. So, please provide us with your registered contact details so that someone from our team can reach out to you and discuss this further.
Complaint comments 

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Hi Nitish, we constantly ensure to deliver our esteemed customers with best and seamless buyer servicing. Besides, our dedicated relationship managers are engaged in providing potential options in accordance with your preferences. They work for serving the needs of our patrons. However, kindly share your registered contact details so that our escalation team can connect with you to address the issue properly and get it sorted.
Nitish1011's [Complaint's author] reply, Sep 7, 2023
Please find my registered Contact NO: 9590683269

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