Nobroker — Not got a package and movers service

Abhijeet Toraskar

from Pune, Maharashtra

Apr 2, 2023

Address:

Pune, Maharashtra

I have booked a packer and movers service from NoBroker app on for my shipment on date 2nd April 2023 ([protected])
Today morning we contacted our assigned partner as he did not arrive at 9am. He said that there was some issue with his car. He will not able to come and another partner will get assign to me. We called our service Manager ( Vikram) about same he said that yes new partner will get assigned to you to us but nothing happened. I have called customer care number around 10 times nobody receiving our calls. They ruined our entire plan of weekend shifting and nobody helping us about what we need to do further.

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Comments

NoBroker Customer Care

from Bengaluru, Karnataka

Apr 3, 2023

Verified Support

Hi Abhijeet, we always ensure that the shifting is done on time. However, we would request you share your registered contact details so that we can check what went wrong and update you on priority.

NoBroker Customer Care

from Bengaluru, Karnataka

Apr 3, 2023

Verified Support

Hi Abhijeet, we always ensure that the shifting is done on time. However, we would request you to share your registered contact details so that we can check what went wrong and update you on priority.

NoBroker Customer Care

from Bengaluru, Karnataka

Apr 30, 2023

Verified Support

Hi Abhijeet, we understand that the vendor backed out during your shifting process, and we regret the inconvenience this may have caused you. However, we would like to inform you that we have initiated the refund as per your request, and the amount has already been credited to your account. Hence, we are closing your case. Please let us know if there is anything else we can assist you with.