[Resolved] Nobroker — Not processing the refund for cancelled transaction | |
Hi Team, I have paid an amount of 579 towards the rental agreement process however i did not want the agreement at this movement i have cancelled the transaction. I have sent multiple emails to refund the money, however they are not responding.please assist me. Thanks and Regards Vinay Reddy [protected] Was this information helpful? | |
Jul 11, 2022 Complaint marked as Resolved Hi Team,
I have received calls from +917899011275, +918068530384 and informed me that they have refunded my money and asked to delete the post on twitter .
I also received the refund tracking details on email from
[email protected].
Thanks once again for resolving the issue. NoBroker customer support has been notified about the posted complaint. Verified Support Jul 07, 2022 NoBroker Customer Care's response Hi Vinay, that's strange as we always process the refund on time. We are checking this with our team and we will certainly provide you with an update on priority.
Jul 11, 2022 Updated by VelVinay Hi Consumercomplains Team, thank you so much for resolving the issue, i received the refund/amount.@nobrocker cc, i am shocked by seeing ur comments/update, i have sent around 10 emails emails to refund and u never responded. PFA Screenshot.  | |
 2 Comments | |
Comments
Gentile Reminder - 4
From: Speqtrum
Sent: 22 July 2022 13:06
To: Suchana B R; [protected]@nobroker.in
Subject: RE: Tax Invoice - Name and Address Change
Gentile Reminder - 3
From: Speqtrum
Sent: 22 July 2022 11:47
To: Suchana B R; [protected]@nobroker.in
Subject: RE: Tax Invoice - Name and Address Change
Gentile Reminder - 2
From: Speqtrum
Sent: 22 July 2022 10:46
To: Suchana B R; [protected]@nobroker.in
Subject: RE: Tax Invoice - Name and Address Change
GENTILE REMINDER - 1
From: Speqtrum
Sent: 22 July 2022 09:56
To: Suchana B R; [protected]@nobroker.in
Subject: FW: Tax Invoice - Name and Address Change
Dear NoBroker,
Waiting for your response.
There is no solution from your end and as per our Yesterday discussion kindly return back my money.
Call Log :
1. 22 July 2022 Call to [protected] at 11:06 AM Duration 12mins 16 secs
2. 22 July 2022 Call to [protected] at 02:37 PM Duration 18mins 43 secs
3. 22 July 2022 Call to [protected] at 03:41 PM Duration 04mins 53 secs
4. 22 July 2022 Call to [protected] at 04:21 PM Duration 14mins 54 secs
5. 22 July 2022 Call to [protected] at 04:36 PM Duration 08mins 24 secs
Payment done on 14 July 2022 at 02:24 PM
Tax Invoice Number : NBKA[protected] – Find the attached copy of tax invoice for your reference.
Compliant : Unable to get owner contact number – Past 8 days you are not resolving the issue so return back my money.
Find the attached copy of chat history and your people failed to resolve my issue.
Your people not responding my calls, there is no email reply from your end, Chat Support no use for me. So refund my amount or else I will escalate this issue to legal action against you.
Ticket #11984829 for the above request – Solution ? Resolved ?
Regards,
Vimal
Sent from Mail for Windows
From: Speqtrum
Sent: 21 July 2022 11:35
To: Suchana B R
Subject: FW: Tax Invoice - Name and Address Change
Dear Suchana,
Still I am not getting owner contact details to my WhatsApp number and registered mail.
Kindly go through my previous mails for your reference.
Kindly take necessary action and update to me via this mail.
Regards
Vimal
Sent from Mail for Windows
From: Speqtrum
Sent: 21 July 2022 10:52
To: NoBroker
Subject: RE: Tax Invoice - Name and Address Change
If you are not replying my mail I will take legal action against you and your company. Past 1 week you are not rectified my issue and there is no response from your end by voice call, mail and chat support.
Sent from Mail for Windows
From: Speqtrum
Sent: 21 July 2022 10:25
To: NoBroker
Subject: RE: Tax Invoice - Name and Address Change
Hello,
Are you there ? ? ? ?
Regards,
Vimal
Sent from Mail for Windows
From: Speqtrum
Sent: 20 July 2022 17:58
To: NoBroker
Subject: RE: Tax Invoice - Name and Address Change
Dear NoBroker,
When will you return back my money ? There is no proper response from your end for past 1 week.
Regards
Vimal
Sent from Mail for Windows
From: Speqtrum
Sent: 20 July 2022 10:40
To: NoBroker
Subject: RE: Tax Invoice - Name and Address Change
Dear NoBroker,
Your people saying that my account is not active. But payment has done 1 week before right ? Find the attached copy of my payment receipt for your reference.
Unable to get owner details from my WhatsApp and registered mail – I need proper clarification and explanation from your end or else I want my money back.
Find the attached copy of NoBroker Chat history for your reference,
Awaiting your reply
Regards
Vimal
From: Speqtrum
Sent: 22 July 2022 13:06
To: Suchana B R; [protected]@nobroker.in
Subject: RE: Tax Invoice - Name and Address Change
Gentile Reminder - 3
From: Speqtrum
Sent: 22 July 2022 11:47
To: Suchana B R; [protected]@nobroker.in
Subject: RE: Tax Invoice - Name and Address Change
Gentile Reminder - 2
From: Speqtrum
Sent: 22 July 2022 10:46
To: Suchana B R; [protected]@nobroker.in
Subject: RE: Tax Invoice - Name and Address Change
GENTILE REMINDER - 1
From: Speqtrum
Sent: 22 July 2022 09:56
To: Suchana B R; [protected]@nobroker.in
Subject: FW: Tax Invoice - Name and Address Change
Dear NoBroker,
Waiting for your response.
There is no solution from your end and as per our Yesterday discussion kindly return back my money.
Call Log :
1. 22 July 2022 Call to [protected] at 11:06 AM Duration 12mins 16 secs
2. 22 July 2022 Call to [protected] at 02:37 PM Duration 18mins 43 secs
3. 22 July 2022 Call to [protected] at 03:41 PM Duration 04mins 53 secs
4. 22 July 2022 Call to [protected] at 04:21 PM Duration 14mins 54 secs
5. 22 July 2022 Call to [protected] at 04:36 PM Duration 08mins 24 secs
Payment done on 14 July 2022 at 02:24 PM
Tax Invoice Number : NBKA[protected] – Find the attached copy of tax invoice for your reference.
Compliant : Unable to get owner contact number – Past 8 days you are not resolving the issue so return back my money.
Find the attached copy of chat history and your people failed to resolve my issue.
Your people not responding my calls, there is no email reply from your end, Chat Support no use for me. So refund my amount or else I will escalate this issue to legal action against you.
Ticket #11984829 for the above request – Solution ? Resolved ?
Regards,
Vimal
Sent from Mail for Windows
From: Speqtrum
Sent: 21 July 2022 11:35
To: Suchana B R
Subject: FW: Tax Invoice - Name and Address Change
Dear Suchana,
Still I am not getting owner contact details to my WhatsApp number and registered mail.
Kindly go through my previous mails for your reference.
Kindly take necessary action and update to me via this mail.
Regards
Vimal
Sent from Mail for Windows
From: Speqtrum
Sent: 21 July 2022 10:52
To: NoBroker
Subject: RE: Tax Invoice - Name and Address Change
If you are not replying my mail I will take legal action against you and your company. Past 1 week you are not rectified my issue and there is no response from your end by voice call, mail and chat support.
Sent from Mail for Windows
From: Speqtrum
Sent: 21 July 2022 10:25
To: NoBroker
Subject: RE: Tax Invoice - Name and Address Change
Hello,
Are you there ? ? ? ?
Regards,
Vimal
Sent from Mail for Windows
From: Speqtrum
Sent: 20 July 2022 17:58
To: NoBroker
Subject: RE: Tax Invoice - Name and Address Change
Dear NoBroker,
When will you return back my money ? There is no proper response from your end for past 1 week.
Regards
Vimal
Sent from Mail for Windows
From: Speqtrum
Sent: 20 July 2022 10:40
To: NoBroker
Subject: RE: Tax Invoice - Name and Address Change
Dear NoBroker,
Your people saying that my account is not active. But payment has done 1 week before right ? Find the attached copy of my payment receipt for your reference.
Unable to get owner details from my WhatsApp and registered mail – I need proper clarification and explanation from your end or else I want my money back.
Find the attached copy of NoBroker Chat history for your reference,
Awaiting your reply
Regards
Vimal
NoBroker Customer Care's response, Jul 22, 2022
Verified Support
Hi Vimal, we completely understand your concern. We have highlighted the same to our team and we will certainly provide you with a resolution on priority.
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+91 81 0755 5666 [Whatsapp]
+91 92 4170 0000
204-A2, Genesis Apartment, Outer Ring Road, Ibblur Village, Bengaluru, Karnataka, India - 560102
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Waiting for your response.
There is no solution from your end and as per our Yesterday discussion kindly return back my money.
Call Log :
1. 22 July 2022 Call to [protected] at 11:06 AM Duration 12mins 16 secs
2. 22 July 2022 Call to [protected] at 02:37 PM Duration 18mins 43 secs
3. 22 July 2022 Call to [protected] at 03:41 PM Duration 04mins 53 secs
4. 22 July 2022 Call to [protected] at 04:21 PM Duration 14mins 54 secs
5. 22 July 2022 Call to [protected] at 04:36 PM Duration 08mins 24 secs
Payment done on 14 July 2022 at 02:24 PM
Tax Invoice Number : NBKA[protected] – Find the attached copy of tax invoice for your reference.
Compliant : Unable to get owner contact number – Past 8 days you are not resolving the issue so return back my money.
Find the attached copy of chat history and your people failed to resolve my issue.
Your people not responding my calls, there is no email reply from your end, Chat Support no use for me. So refund my amount or else I will escalate this issue to legal action against you.
Ticket #11984829 for the above request – Solution ? Resolved ?
Regards,
Vimal