Nobroker — Packers and movers

Ranjith-S

Nov 25, 2022

Address:

#57 Akshaya Residency 2nd main 5th cross mn block Dinnur Rt Nagar

HI,
I have booked packers and movers on november19th for movement to be done on 25th november with the help of one of the executives. He called me on the day and took all the details about the items to be shifted. He booked the order and I paid the advance amount. Today 25th november on the shifting day the packers and movers did not reach the place on time. After multiple follow ups it was assigned to a different team. The other team mentioned the vehicle booked is small for the number of items and are charging extra rs2000 for a bigger vehicle. SInce it's the movement day I have already taken leave from the office for shifting. Nobroker made the mistake of booking the wrong vehicle and also delayed my shifting. Why is the customer liable to pay an extra amount? I request rs2000 refund from nobroker side for the mistake that happened from your end.

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Comments

NoBroker Customer Care

from Bengaluru, Karnataka

Nov 30, 2022

Verified Support

Hi Ranjith, we are sincerely empathetic to the shifting experience you had with our Packers and Movers service. We will definitely look into it to check what went wrong with your relocation service. Kindly share your registered number so that we can arrange a call back on priority.

NoBroker Customer Care

from Bengaluru, Karnataka

Dec 31, 2022

Verified Support

Hi Ranjith, our team tried calling you and mailed your multiple times, however, there was no response from your end. Please share a suitable time to connect with you so that we can fix your issue asap.