[Resolved] Nobroker — Packers and Movers Service

crazyoutlook2003

Aug 3, 2022

Address:

Bangalore

I booked NoBroker packers and movers service for 2 Jun 2022 and paid Rs. 14, 300. I also took additional NoBroker insurance worth Rs. 2, 00, 000 and paid 2000 premium for it. Relocation was intracity - within Bangalore. Relocation was completed on 2 Jun 2022. There was damage to some furniture wile shifting. I sent photos and email to them and called them multiple times but they are not responding. It's been more than 1 month but they are not acknowledging my emails or calls. They don't want to settle damage claims.

As a resolution - I need them to settle all damage claims by paying for the damages caused by them during relocation.

My registered email with them - [protected]@gmail.com
My registered phone with them - [protected]

Amit Kumar

+6 photos

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Oct 9, 2022

Complaint marked as Resolved

NoBroker customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2022

NoBroker Customer Care's response Hi There, that's certainly not the kind of shifting experience we would want you to have. Hence, we have highlighted your issue to our team and we will certainly get back to you with an update on priority.

Sep 01, 2022

Updated by crazyoutlook2003 Issue is resolved.

Verified Support

Sep 01, 2022

NoBroker Customer Care's response Hi There, we understand that our team have been in touch with you and addressed your issue. Please let us know if there is anything else we can assist you with.

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Comments

NoBroker Customer Care

from Bengaluru, Karnataka

Aug 3, 2022

Verified Support

Hi There, we regret to learn about your shifting experience and can understand how upsetting this has been for you. We want to assure you that we take these concerns very seriously and this is not the customer experience we strive for. We have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.