Nobroker — Plan deactivated without my consent before validity expires

Nobroker — Plan deactivated without my consent before validity expires

P Phanindra Siram from Bangalore, Karnataka Apr 21, 2023 Apr 23, 2023 This thread was updated on Apr 23, 2023

Dear team, I've bought property expert plan from nobrokers on 26feb 2023 which is valid for 3 months. When the customer service person called says there are many properties with suiys your requirements please buy the plan to help you. After RM assigned, he mentione the properties with your requirements are very few for which I need to write many emails, talk to their managers, etc which is a mental torture. Due to my hectic offce I couldn't answer RM calls from last couple of weeks and I've passed the information in nobrokers chat to RM the same. But the RM mailed that your account/ plan will be deactivated as your are not answering the calls. What is the logic for deactivation?? No grivience addressable policy nor any email shown. +2 photos Was this information helpful? No (0) Yes (0)
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NoBroker Customer Care

from Bengaluru, Karnataka

Apr 23, 2023

Verified Support

Hi There, we aim to provide proper and timely update through our RM and this kind of behavior towards our customers is really intolerable. Please share your registered contact number over the DM so that we can help you with a resolution.