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NoBroker Complaints & Reviews

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Updated: Dec 7, 2025
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NoBroker reviews & complaints page 23

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D
Devang_Bhanushali09
from Mumbai, Maharashtra
Mar 28, 2023
Apr 4, 2023
This thread was updated on Apr 4, 2023
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I was looking into No broker ac service to get my ac serviced. I checked for the price and after sometime I got a call saying that they can provide me further discount on the price for my ac service since I had 4 acs .I paid them Rs 1433 on 19th March 2023. I was supposed to get the service on 20th March 2023 between 6:30pm to 7:00 pm. Moments after paying them I received a call again saying that the transaction has not been accepted due to some technical issues. I mailed them my payment confirmation receipt just after that call. I didn't receive any update on that day. Next day I called them to ask for update, they said that payment failed due to technical issues, and they will initiate and give the refund within next 24 hours. I called them again they said that refund won't be initiated I'll get the service the same day or max by next day.
Since 19th I have been calling them every day but every time I have received different answers. None of them gave a consistent answer. Sometimes they said I will receive the refund within 24 hours or sometimes they would say I will receive the service within 24 hours, sometimes they would ask for my bank statement or some other document.

But not even once I have received a consistent story from their team. The only consistent answer I received that sir we will call you back after checking in 10 mins, which obviously they lied and not even once did I receive a call back. Instead, I had to call them the next day.

I have given them every document they asked for but not even once I received an email confirmation in spite of asking for it on each and every call.

In the past 11-12 days they have been tolling me left and right. I have wasted an average of 30-45 minutes on call daily in the past 11-12 days.

I would request you to look into it and make them compensate for my time, money and mental stress. I am attaching my bank statement and payment confirmation receipt along with this email.

Thanks and Regards,
Devang Bhanushali
+2 photos
NoBroker customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2023
NoBroker Customer Care's response
Hi Devang, as you have not shared the contact details which is required to investigate the issue, we are closing the case for now. Please reach out to us with the same so that we can reopen the case and assist you further.
Apr 04, 2023
Updated by Devang_Bhanushali09
I shared with you my email. how do you expect me to share my contact details on a public platform?
How can you even close the case or is this one another gimmick to not return the money?
Apr 04, 2023
Updated by Devang_Bhanushali09
Please update me everything on [protected]@duck.com for details. I have already provided everything to your incapable team if you need any further information contact me on the above email.
Hi Devang, we ensure to provide AC service on time. We regret the inconvenience you faced regarding the rescheduling of the service. Any refund wherever applicable is always processed from our end on time. Hence, we would request you to share your registered contact details so that we can investigate the matter and provide you with a resolution on priority.
Devang_Bhanushali09's [Complaint's author] reply, Mar 31, 2023
Hi, as I have already mentioned that I am already in touch with your team you can look for my case in your records. If you like to contact me via my contact number please email me on [email protected].

Your team has been saying the same that you provide services on time and process refunds too however that isn't the case for me and many like me who have raised the complaint here.

In the email can you please mention the approximate amount of time you would require to do this for once and all?

Thank you.
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    Ribu111
    from Rourkela, Odisha
    Mar 28, 2023
    Mar 31, 2023
    This thread was updated on Mar 31, 2023
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    Address: Powai, mumbai

    I was contacted by the pg property owner in powai mumbai through the nobroker app. Initially the owner asked me to make a payment of 2000 which is refundable for making a visiting card. After paying the amount i got connected to a manager of the property who asked me to make a payment of Rs 9099 which is refundable. After paying the amount he asked me to pay Rs. 9000 and rs 99 as separate transactions. Which again i paid. After some time he asked me to pay Rs 11000 which he will refund me. In toatal i paid Rs 31198 and didnot got a refund.
    NoBroker customer support has been notified about the posted complaint.
    Hi Ribu, thank you for bringing this to our attention. We request that you avoid paying such an amount to anyone. Also, please allow us some time so that we can check this with our team for authenticity. Along with it, kindly DM us with your registered number.
    Hi Ribu, as you have not shared the contact details which is required to investigate the issue, we are closing the case for now. Please reach out to us with the same so that we can reopen the case and assist you further.
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      NareshAndhe
      from Thane, Maharashtra
      Mar 27, 2023
      Mar 31, 2023
      This thread was updated on Mar 31, 2023
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      Address: Mumbai
      Website: nobroker.com

      Nobroker.com should be renamed as technicalGlitch.com. My add doesnt get activated. Every executive on the help line keep repeating "its a technical glitch" and this has been going on from past 2 years. I am a genuine customer trying to use the services(paid). One of the executive told me that once a customer is considered as a broker, they are blocked from using the nobroker services. I dnt ind nobroker using that approach with brokers but hello i am not a broker. the property that i am trying to rent out is on my name and i am ready to share all the property documents that proves it. I tried explaining this to 100's of executives but they act dumb.
      NoBroker customer support has been notified about the posted complaint.
      Hi Naresh, we make sure to activate the plan on priority. We would like to investigate the matter and resolve it at the earliest. Kindly share your registered contact details so that we can connect with you and update you on this.
      Hi Naresh, as you have not shared the contact details which is required to investigate the issue, we are closing the case for now. Please reach out to us with the same so that we can reopen the case and assist you further.
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        Pannala
        from Hyderabad, Telangana
        Mar 27, 2023
        May 10, 2024
        This thread was updated on May 10, 2024
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        Website: NoBroker.com

        As on 08th December 2022 Vide NoBroker.com reference no. HSPM5818085 I booked services of Packers and Movers for shifting of house hold goods with in Hyderabad city through NoBroker customer care and it was scheduled for 10th December 2022 at 9 am.I have paid 1725/- as an advance amount as stated by customer care. And we have done all the arrangements for shifting and Uninstalled fans at own expenses as advised by NoBroker. When the day of shifting arrived for our surprise they didn't turn up and told to postpone shifting to after 3 days, this information I got when I called them at 8 am to know the status on the shifting day.I denied the same and made arrangements at higher cost with other vendor since I already fixed.STILL THE STATUS OF THE SERVICES IS SHOWING PENDING even after 3 months and several phone calls and concerns raised at support.NOW I AM CLAIMING COMPENSATION ALONG WITH ADVANCE AMOUNT PAID AND ALSO ACTUAL CHARGES PAID TO OTHER VENDOR AT HIGHER RATE. They kept us MENTAL AGONY AND INCONVENIENCE.
        +4 photos
        NoBroker customer support has been notified about the posted complaint.
        Verified Support
        Apr 18, 2023
        NoBroker Customer Care's response
        Hi Pannala, we regret that we couldn't provide you with the expected shifting service and had to cancel it due to union issues. Hence, we have initiated a refund of Rs. 1725 from our end, which is already settled in your account. Please reach out to us if you need any further assistance.
        Hi Pannala, we aim to provide stress-free and on-time shifting service to our customers. We regret that the service was not provided as per the scheduled date and time. Also, whenever you are eligible for a refund as per the T&Cs, we'd never delay initiating the same. Hence, we have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
        Pannala's [Complaint's author] reply, Apr 9, 2023
        I got twice call from your customer care after lodging grievance here.But the sake false promises are being made by your team.Refund amount has been not initiated as told by you
        WORST COMPANY AND CEO. Dont go by it as it will ruin your time, money and effort. Also too much hassle as once you paid the token amt then there is no one to listen also the quote is changed at their end with additions and deletions. Time they dont bother, they dont listen, things get damaged which they dont compensate. I had written 14+ mail chains but they are least bothered about the damages. My microwave fully shattered which I had to buy a new one, washing machine broken, AC not installed, ac pipe twisted, AC indoor taped badly which eroded the paint, shoe rack damaged, office chair missing, beds not installed as tools were not there with them, masala sauce mayo paint edible oil turpentine all packed in one bucket which destroyed everything as packing was done in chaos as they came 2 hours late also puja items packed in toilet bucket inspite of instructions. Many more to say but it is humble request to PLS DONT USE Nobroker for any of your needs. Sample images for your reference.

        Packers and Movers service - Comment #4145503 - Image #0
        Packers and Movers service - Comment #4145503 - Image #1
        Packers and Movers service - Comment #4145503 - Image #2
        Packers and Movers service - Comment #4145503 - Image #3
        Packers and Movers service - Comment #4145503 - Image #4
        Packers and Movers service - Comment #4145503 - Image #5
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          Gaurav cb customs
          from JAIPUR, Rajasthan
          Mar 27, 2023
          Mar 29, 2023
          This thread was updated on Mar 29, 2023
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          Today, between 12 - 1 pm, Rs 24818.1 has been debited from my credit card, Payment has been fraud from my card, and transafr on your portal ( nobroker technologies bengluru) informed customer care and filed a complaint, copy of the call and email and cybercrime which I have complained about uploaded with mail kindly check tha matter and stop tranction of amount rs 24818.1
          +1 photos
          NoBroker customer support has been notified about the posted complaint.
          Hi Gaurav, we always ensure a safe and secure transaction as our platform is end-to-end encrypted. We never entertain any fraudulent transactions on our portal. However, kindly share your registered number so that we can connect and discuss your issue in detail to get this sorted out asap.
          Hi Gaurav, as you have not shared your registered contact number which is required to investigate the issue, we are closing the case for now. Please reach out to us with the same so that we can reopen the case and assist you further.
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            Numan123
            from New Delhi, Delhi
            Mar 26, 2023
            Jul 19, 2023
            This thread was updated on Jul 19, 2023
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            Compensation

            Address: E 148 GK-II To kailash colony

            Im Dr Numan when i shifted from GK-II to GKI in south Delhi months ago nobroker(www.nobroker.in) partner has damaged my marble top. i informed the company, and their local shifting partner (as they don’t have their own) and went online to file a claim with the insurance claim company but the website of the insurance company was not working!
            I called nobroker hundreds of times and I have sent them dozens of emails (the contact point...
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            Anil gollapally
            Mar 26, 2023
            Resolved
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            Resolved

            I am writing this letter to register a complaint about the payment issue I faced while using the No Broker app. I had paid my rent through the app but it took a different account. I used the landlord's UPI ID( [protected]@ybl) and provided the correct account details, but somehow it shows a different account number ([protected], FDRL0007777) that I had used in a previous transaction.

            I contacted customer care and updated the correct account information. However, I was recently informed that a fraudulent transaction was made and the amount got credited to a different account number Bank Acc: [protected]
            Ifsc: UTIB0003365, which I never provided.

            I have attached screenshots of mails and audio records of my conversation with customer care. As per our investigation on phone pay (screenshot attached) and Google, the account belongs to Vaggu Srikanth, but I have no knowledge of this person or the account.

            Furthermore, I am also unable to log in to my No Broker account despite raising the issue with customer care and sending emails. This is causing a lot of inconvenience, and I request you to resolve this issue as soon as possible.

            The total amount of Rs. 49, 300 is blocked due to this issue, and I want it to be returned to my payment mode as soon as possible. This is a significant amount, and I request you to investigate this matter thoroughly and take appropriate action to resolve this issue.

            I hope you will take this matter seriously and address my concerns at the earliest.
            +5 photos
            Mar 26, 2023
            Complaint marked as Resolved 
            NoBroker customer support has been notified about the posted complaint.
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              Sharath Kumar C
              Mar 25, 2023
              Apr 11, 2023
              This thread was updated on Apr 11, 2023
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              Resolved

              Cheating from no broker fraud company on relax plan.

              Address: Bangalore
              Website: www.nobroker.in

              NoBroker called me on sunday march 12th 2023 and told me to dont go for basic plan since I will not get proper properties as per me requirement. Instead they told buy a relax plan and we can assure you a flat as per your wish.
              I was looking for mandatory secuirty apartments in jaynagar. I had strongly told them I need mandatory security gaurd kind of apartments. They told we have plenty of flats and if you buy relax plan we will give...
              +3 photos
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              Rexromy
              Mar 24, 2023
              Apr 26, 2023
              This thread was updated on Apr 26, 2023
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              Address: nobroker.in
              Website: nobroker.in

              Hi

              I subscribed the legal service from Nobroker and i was promised that the Lawyer assigned will do the job, But the lawyer had no knowledge and was incompetent and could not give service due to which i asked for refund.

              No broker legal team(Sania.[protected]@nobroker.com and shameem.[protected]@nobroker.com) confirmed over email that the refund of 17500 as been processed and i will get in 15 days.

              But i got only 10, 000.

              Now they are refusing to give remaining 7500
              +2 photos
              NoBroker customer support has been notified about the posted complaint.
              Hi There, with our legal service, we aim to give our customers with a stress-free experience and a dedicated legal expert. Also, if you are eligible for a refund as per the T&Cs of the plan, we never delay processing the same. Kindly allow us some time to check and get back to you with an update on priority.
              ​Hi Raman, as per the update from our team, we'd like to inform you that we have initiated a refund of Rs. 10, 000 as well as an additional Rs. 7, 500 manually from our end which has been already settled in your account. Please reach out to us if you need any further assistance.
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                Smitha Ravi
                Mar 24, 2023
                Mar 27, 2023
                This thread was updated on Mar 27, 2023
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                I took kitchen renovation service from NoBroker. Took that service only because of continous call from sales team Mr.Toufiq. Team isn't responding from the day we made complaints. They respond at times but the problem is not yet resolved. They damaged my property. The product they have installed has low quality but I have paid in lakh. Whenever we call they act like as if they do the service for free of cost. New person enters and we again explain and again a new person enters and again we explains. This is what is happening but they aren't resolving the issue. I would like to give the names of the person who don't even care that we have paid so much money and they are responsible for the damages caused by them.
                1. Toufiq 2. Hanees 3. Kishan 4. Gopinath 5. Sudharshan 6.Teju
                I have all the proofs of audio, mails, chats, calls.
                Please resolve asap.
                NoBroker customer support has been notified about the posted complaint.
                Hi Smitha, we ensure to provide a stress-free renovation service to our customers. We regret the lack of response from our team and the damages caused to your property. We understand your concern that the team should have ensured that the installation and quality of products were up to the mark. However, we have highlighted your issue to our team, and one of our specialists will certainly connect with you on priority.
                Smitha Ravi's [Complaint's author] reply, May 19, 2023
                My Issue is not yet resolved. Can you set a zoom meeting so that I can show you my kitchen. Only then you will kno2 how worst is your renovation.
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                  InteriorN
                  Mar 22, 2023
                  May 7, 2024
                  This thread was updated on May 7, 2024
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                  They deduct my 23 k Rs from my deposit. Which is not justified amount. I want some inspection report they also can't give me . I said if you deduct those amount so give me some justified report on that but don't respond on that . I also post so many tweet to her CEO but no one take any action on that and resolve my problem. I also send them legal notice but on that also they keep silent. So please me regarding this.
                  NoBroker customer support has been notified about the posted complaint.
                  Hi There, we always make sure to give the proper report for every stage in our interior process, and whenever the customer needs justification we provide the inspection without any delay. However, we request you to provide us with your registered contact details so that we can check further your concerns and provide you with an update on priority.
                  Smitha Ravi's reply, May 29, 2023
                  My number-9655130548. I already had many calls from escalation team but no use. I want to move this legally.
                  Hi There, we make sure to give proper reports at every stage to our customers by our interior team and whenever the customer needs to justify the work, we'll provide the inspection at the earliest as possible. However please provide us with your registered contact details so that we can look into this and provide you with an update asap.
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                    NareshAndhe
                    from Thane, Maharashtra
                    Mar 22, 2023
                    Mar 22, 2023
                    This thread was updated on Mar 22, 2023
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                    Property is not getting activated

                    Address: Thane
                    Website: Nobroker

                    This is a poor website. i was told by nobroker that there is a technical glitch due to which my add of posting the property is not getting activated. i had to find a tenant elsewhere. Now after an year the executives say that same thing-- there is a network glitch. How many years would it take for you to resolve the technical glitch. We need to find an alternate website....
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                    nupurnandini
                    Mar 21, 2023
                    Mar 31, 2023
                    This thread was updated on Mar 31, 2023
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                    We hired NoBroker Interior for our apartment, its been 90 days now till now the work is not complete. We are only fed with lies from the regional manager-Kishan Kumar, city manager- mohammed sharukh, pm- manish v. They always have an excuse for delay and this has been happening since the beginning. The quality of work done so far is worse.i have to hire outside carpenters to fix their work. We have paid more than 80% of payment and they are asking for the remaining money without any work being done. Will never recommend their services to anyone.
                    NoBroker customer support has been notified about the posted complaint.
                    Hi Nupur, we always aim to provide the highest quality interior services to our customers. Hence, regarding the issues you mentioned, we would like to assure you that we have highlighted to our interior team, and they will investigate them thoroughly and will take appropriate actions to address them. Please allow us sometime to get back to you with an update.
                    Hi Nupur, we understand that our team has been in touch with you and all the necessary works have been completed and we have handed over the project on 24th March. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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                      Bejoy Jacob
                      Mar 20, 2023
                      Apr 6, 2023
                      This thread was updated on Apr 6, 2023
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                      Hi,

                      I took a Nobroker Cleaning Services on March 2, 2023 (HS[protected]. The team hasn't done any proper work and has left 2 rooms uncleaned(Toilet and balcony).

                      Even after multiple follow-ups and raising requests, I haven't got any responses from them, Initially, they mentioned they will look into it but kept making it delayed and now they claim I am outside the warranty period and nothing cannot be done.

                      I have sent the proofs and videos of my apartment as well on time.
                      NoBroker customer support has been notified about the posted complaint.
                      Hi Bejoy, we always provide comprehensive cleaning coverage to all of our customers. However, kindly share your registered number to investigate on this and provide you with a resolution.
                      Bejoy Jacob's [Complaint's author] reply, Apr 3, 2023
                      Hi,

                      Here is the number HS-6166478 used for the service. Please check. You can get my profile details and phone number from this as well.

                      Regards,
                      Bejoy Jacob
                      Bejoy Jacob's [Complaint's author] reply, Apr 10, 2023
                      Here is the number HS-6166478 . My email id is [email protected]. You team should have my information.
                      Hi Bejoy, we understand that our team has informed you that the warranty for your claim has expired. Hence, we are unable to take any action in this matter. As a result, we will be closing your complaint. Please do not hesitate to let us know if there is anything else we can do to assist you.
                      Bejoy Jacob's [Complaint's author] reply, Apr 10, 2023
                      Hi,

                      No this is not true. the team purposefully delayed the replies, I had gotten back the next day after sending me the proof of work.

                      Your Team had sent men the Pre and post-photos on March 5th 1am EST, I replied the next day(Mar 6th 12:03 PM EST) with photos and proof of the "substandard" work done by your partner. I have mailed and done multiple followups without any response from your team. You are stating 2 things in the above email
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                        SONAGARDEN
                        Mar 20, 2023
                        Mar 20, 2023
                        This thread was updated on Mar 20, 2023
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                        My credit card account 4315XXXXXXXX1008 is debited for transactions in which I was never involved named -
                        1. "NOBROKER TECHNOLOGI": INR 24818.01, 24311.52, 243.12, 248.18
                        2. "PayU Gurgaon Gurgaon IN": INR 999.00
                        Please check the attached image to see the fraud transactions debited.
                        I have already raised the complaint on calls.
                        I want you to understand that these are big transactions.
                        Kindly refund my money ASAP and take action on such fraud websites.

                        My contact number is [protected]/[protected]

                        Kindly find the attached screenshot.
                        +1 photos
                        NoBroker customer support has been notified about the posted complaint.
                        Hi There, we are absolutely shocked to hear about the fraudulent transaction. We would request you to share your contact details so that we can reach out to you and get this sorted on priority.
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                          SONAGARDEN
                          Mar 20, 2023
                          Mar 20, 2023
                          This thread was updated on Mar 20, 2023
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                          My credit card account 4315XXXXXXXX1008 is debited for transactions in which I was never involved named -
                          1. "NOBROKER TECHNOLOGI": INR 24818.01, 24311.52, 243.12, 248.18
                          2. "PayU Gurgaon Gurgaon IN": INR 999.00
                          Please check the attached image to see the fraud transactions debited.
                          I have already raised the complaint on calls.
                          I want you to understand that these are big transactions.
                          Kindly refund my money ASAP and take action on such fraud websites.

                          My contact number is [protected]/[protected]
                          NoBroker customer support has been notified about the posted complaint.
                          Hi There, thanks for bringing this to our notice. It could be possible that these fraudsters are using our name for their fraudulent activities. We would request you to share your registered contact details so that we can discuss this over a phone call.
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                            abhi1209
                            Mar 17, 2023
                            Apr 11, 2023
                            This thread was updated on Apr 11, 2023
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                            Home Renovation Money return

                            I have taken Home Renovation services from No Broker on dec 2022 and i have paid money as well asper No Broker team one Project Manager will assigned for you project and every day they will visit your site but from starting to till date, in starting in a week one day they have visited in site. But from last month feb to till now no one visited to site and work also stopped. at least work is going on, but work is stopped when i have check...
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                            abhi1209
                            Mar 17, 2023
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                            I have taken Home Renovation services from No Broker on dec 2022 and i have paid money as well asper No Broker team one Project Manager will assigned for you project and every day they will visit your site but from starting to till date, in starting in a week one day they have visited in site. But from last month feb to till now no one visited to site and work also stopped. at least work is going on, but work is stopped when i have check with Project Manage and Area manager after 24 hr will receive msg saying that will check and update you when i have check with Project Manage, they are not receiving my call when i have try many times then he received my call and telling i am not free. if they are not doing anything please return my money they are not doing work and they are not return my money back.
                            NoBroker customer support has been notified about the posted complaint.
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                              Lakhan1222
                              from Fatehabad, Haryana
                              Mar 16, 2023
                              May 7, 2024
                              This thread was updated on May 7, 2024
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                              Hey, I'm Lakhan Ahuja
                              This complaint is regarding the unauthorized transactions that took place using my credit card on 1st March 2023 through NOBROKER TECHNOLOGIES.
                              NoBroker customer support has been notified about the posted complaint.
                              Hi Lakhan, thanks for bringing this to our notice. It could be possible that these fraudsters are using our name for their fraudulent activities. However, we have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
                              Hi Lakhan, we'd request you to kindly share the transaction amount and the last four digits of the card number so that we can check further.
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                                from Pune, Maharashtra
                                Mar 14, 2023
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                                Fraud of amount Rs 7198.24
                                NoBroker customer support has been notified about the posted complaint.
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