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NoBroker Complaints & Reviews

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Updated: Apr 8, 2026
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NoBroker reviews & complaints page 23

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M
M p m
Apr 17, 2023
May 21, 2023
This thread was updated on May 21, 2023
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Poor Quality and wrong commitments

We chose Nobroker for our home interior services in Pune, but looks like we are being punished for choosing Nobroker. We are getting home interiors done for our new house in Pune by Nobroker order no HS-3541521. No broker has gone to lowest level of designing, services & its delivery, the delivery of the project has to happen on 20th Jan 2023 however as far as the work is concerned only the false ceiling has been completed. No broker has...
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Punj_20
Apr 17, 2023
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I was assured by the nobroker team while taking payment from me on 24th March that they will ensure that the work will be successfully completed by March 27th. The salesperson from the nobroker team (who supposedly just wanted to complete the sales) after taking the payment conveniently vanished. Furthermore, all our calls were put on automated response. Since then I have been following up with your nobroker team almost every single day and they have been least responsive and have not bothered to even come back to me with a clear update.

I have even requested nobroker to refund my money or let me know alternatives (like getting it notarised or anything else which can be made possible in the interim to ensure that the work is progressing) to get the issue resolved. However, all in vain! Havent heard from them till now.

Till date, there is no news from nobroker team on the status and very conveniently after receiving the payment from me, they are shoving off the blame on the government claiming about some strike. This was clearly not told to me in advance while making assurances and leading me to believe that the registration and police verification will be concluded within 2 days of making the payment. But that never happened (no services were rendered by nobroker team) though my money was debited upfront.
May 23, 2023
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2023
NoBroker Customer Care's response
Hi There, we always put our best efforts to share the rental agreement on time. We would investigate what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your contact details in order to investigate this further.
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    Lav kumar singh
    Apr 15, 2023
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    I have make payment on education payment on 05th April and till nowamoujt not transferred and not back to credited card amount is 202600 rs
    NoBroker customer support has been notified about the posted complaint.
    Hi Lav, payment is kept on hold only when the transaction is found suspicious by our system and the remitter is unable to furnish us with a valid document. However, we have highlighted our team on this to check and provide you with an update on priority.
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      V
      vinod1831
      from Noida, Uttar Pradesh
      Apr 13, 2023
      Jun 26, 2023
      This thread was updated on Jun 26, 2023
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      AC service was booked and taken on 7th April23 for gas filling, it was committed that it's covered under 2 yrs warranty,
      Now from the very next days it's not giving cooling,
      Tried contacting the company but every person is saying that they are not from AC vertical, raised through Chat also but no response
      NoBroker customer support has been notified about the posted complaint.
      Hi Vinod, we ensure to provide hassle-less and pleasant AC service to our customers. However, we regret that your AC started malfunctioning the next day itself and you couldn't get any assistance from our end. Kindly share your registered contact details so that we can help you resolve the issue asap.
      Hi Vinod, we understand that our team connected with you and provided rework for your AC cooling issue post-service. Hence, we are closing this complaint. Please let us know if there is anything else we can assist you with. 
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        N
        NiyaSa
        from Mumbai, Maharashtra
        Apr 13, 2023
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        Issue of refund of token amount

        Hi Team,

        This is regarding the property that I had finalized on rent via no broker in Thane on 8 apr 23. I took membership and Rutika is my RM. Aksa who is RM of the owner hema of that property was coordinating with me.

        On Saturday i.e. 8 April I paid token amount of INR 5000 to Aksa via link shared. My mom was fighting with cancer and we were shifting for her treatment. Unfortunately, things did not work out...
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        itsaditya98
        Apr 12, 2023
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        My payment of 11200 on nobroker through Paytm UPI failed but amount debited from my account. UPI reference no.[protected].
        NoBroker customer support has been notified about the posted complaint.
        Hi Aditya, we always strive to process your rent payment on time. We would certainly like to check why the payment got failed. Having said that, we'd request you to share your registered contact details so that we can provide you with an update.
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          Bollu Sreenivas Ressy
          Apr 12, 2023
          Jun 16, 2023
          This thread was updated on Jun 16, 2023
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          I have booked a slot in no broker app but I have to cancel due to multiple bookings and my refund got rejected and i call evey time they simple say you amount will get proceesed in 7 working days but they never done that.
          NoBroker customer support has been notified about the posted complaint.
          Hi Sreenivas, any refund initiated from our end should reflect in your account within 7 to 10 business days. However, we are checking with our team why you haven't received the amount yet. Please be assured we will update you on priority.
          Hi Sreenivas, we would like to inform you that the refund has been settled to your account as you had cancelled the service. Please let us know if there is anything else we can assist you with.
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            abhi1209
            Apr 11, 2023
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            I just need my money back as you have not completed my work on time and I have given my contract to someone else and work is completed as I can’t wait and already delayed by your team.
            Home renovation (contractor) person has stopped work from feb and I have been following up with him and he is telling he has not reciprocated payment from “no brokerage” and stoop the work. Now I can’t wait for all this and get delayed because of this.
            Buying a house specially the first one is how important and getting this much delayed is not acceptable.
            You need to figure out a solution as I don’t have any work to do now from your end. So please look into this and HELP me out getting my money back as it’s a total waste. My contact [protected]
            NoBroker customer support has been notified about the posted complaint.
            Hi Abhi, we understand your concern and also regret the delay caused. Please be assured that we're constantly following up on this, and we will get back to you with an update at the earliest possible time. We truly appreciate your patience.
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              Rohit098765
              Apr 10, 2023
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              Address: Navi Mumbai

              Booked Nobroker Movers and packers service for shifting along with additional services of carpenter and AC shifting. On the shifting day came most unprofessional people..they wasted almost 12 hours to pack and move from one Wing of a building to the next. Broke my bed and damaged by wardrobe while shifting and fitting. Carpenter didn't show up till half of the day elapsed, that too post me calling up continuously for following up. When he reached he denied working on my bed and left midway. I have been following up nobroker team and grievance Team since[protected]. I got 2 reverts on 2nd and 3rd April, post that no call back or reverts on mail from last 8 days. On calling customer care they say someone else will call me to resolve but no contact till date. I had taken insurance as well but was umable to file due to delay at their end. My order ID is (HSPM[protected].

              I would suggest no one should ever book services from such a company which doesn't even bother replying to a customer .
              NoBroker customer support has been notified about the posted complaint.
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                Venkatesh Sai
                Apr 10, 2023
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                Took a refund plan which is valid for 3 months - unhappy with the lousy service by the RM and the Unit Head in the first 30days- requested for refund - the same has been promised over the phone but no action has been taken for the last 15 days . When the follow up has been done to document the refund acceptance, the Unit Head Mr Kaviyarasu was very arrogant and said it can not be documented. Please do the needful
                NoBroker customer support has been notified about the posted complaint.
                Hi Venkatesh, we ensure that our relationship managers provide proper assistance to our customers in selling their property. Also, if you are eligible for a refund as per the terms and conditions of the plan, we never delay in processing the same. We have highlighted your issue to our team, and one of our specialists will certainly connect with you on priority.
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                  Deepa1234_91
                  from Bengaluru, Karnataka
                  Apr 10, 2023
                  Resolved
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                  I purchased relax plan last Sunday (April 2nd 2023) Til date I am not assigned with a proper relationship manager. No assistance provided for house hunt.
                  I am trying to manually get owner details and call up owners and schedule visits myself. To do this I dint need relax plan.
                  It’s so frustrating to keep calling these no broker ppl every day right from asking them to assign a person and for every small thing.
                  The relationship manager who got assigned to me the next day went on leave and wasn’t available at all.
                  Harish is a backup guy who calls me and asks if I finalised property, where they did nothing about finding properties in the first place.
                  Nobroker should remove this intermediate plan called relax plan, because it’s only fooling the customers.
                  There is no assistance provided by them.
                  After I do all the work they wil force me into paying money to some owner not even worrying whether or not I m ok with it. There is no bargaining that they do. No help at all.
                  I could have jus got the previous plan Freedom plan and stil did the same things without being pressurised so much.
                  I got the relax plan so I need not spend so much time finding properties and talking to owners.
                  But I ended up doing more things in a stressful and frustration circumstance.

                  Currently there is RM assigned to my profile in the app. After all this, if I go check the plan, The plan page shows ‘Limit exceeded’ when I have more than 35 contacts remaining to be taken.

                  Requesting assistance in getting refund for no work being done from their end.
                  May 17, 2023
                  Complaint marked as Resolved 
                  NoBroker customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 15, 2023
                  NoBroker Customer Care's response
                  Hi Deepa, as you have not shared your registered number which is required to investigate the issue, we are closing the case for now. Please reach out to us with the same so that we can reopen the case and assist you further.
                  Hi Deepa, we ensure to assign a relationship manager to provide proper assistance to our customers in finding a suitable rental property. Also, if you are eligible for a refund as per the terms and conditions of the plan, we never delay processing the same. However, kindly share your registered number so that we can check the reason behind it and get this sorted out on priority.
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                    S
                    Samy Nanda
                    Apr 10, 2023
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                    When we post a property, it never goes live. Stays on "Inactive" status forever. When you call customer care, they always say "Technical Glitch" every time. I do not believe company like nobroker's tech team can't solve this simple issue within a day.

                    I think this is their strategy to push customers to opt for premium service.
                    They can't say same "Technical issue" all the time for weeks.
                    Sometime they say, account is not active.

                    Manipulation at its best. Never go for nobroker.
                    NoBroker customer support has been notified about the posted complaint.
                    Hi Samy, we ensure the listed property is activated timely on our platform. We are disappointed to hear that you are facing an issue in activating your property. Kindly share your registered contact number so that we can check what went wrong & get it fixed asap.
                    Hi Samy, as you have not shared your registered number which is required to investigate the issue, we are closing the case for now. Please reach out to us with the same so that we can reopen the case and assist you further.
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                      AryaArya soni
                      from Mumbai, Maharashtra
                      Apr 9, 2023
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                      Hey, I'm Hardik
                      This complaint is regarding the unauthorized transactions that took place using my credit card on 9th of April 2023 through NOBROKER TECHNOLOGIES.
                      this fraud where two transactions from my new credit card was done for ₹20259.60 total 40519.20 INR
                      718216 is your One Time Password (OTP) for Phone no. verification on NoBroker - World's largest brokerage free platform.
                      You've spent INR 20, 259.60 at NOBROKER TECHNOLOGI on RBL Bank Credit Card (1972) on[protected].
                      NoBroker customer support has been notified about the posted complaint.
                      Hi Hardik, we always ensure a safe and secure transaction as our platform is end-to-end encrypted. We never entertain any fraudulent transactions on our portal. However, kindly share your registered number so that we can connect and discuss your issue in detail to get this sorted out asap.
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                        ashkrish25
                        from Mumbai, Maharashtra
                        Apr 9, 2023
                        Resolved
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                        Resolved

                        I purchased two door lock replacement. But so much clearance is there while closing the door.
                        carpenter person is very rude behavior with me and wife.

                        he does not know to open one godrej lock also.

                        chat made with customer care executive and email also sent .no response.
                        I am calling no broker customer care daily they are telling "today we will send."like that only.
                        no body came to my place for doing repair.

                        they to refund money .otherwise they have rectify the wrong work done carpender.
                        Apr 9, 2023
                        Complaint marked as Resolved 
                        i sent email to [email protected], [email protected] no reply came back.i called several times to customer care.they are telling lie. There is no outcome they called me two or three times from 8068091009.but outcome zero
                        NoBroker customer support has been notified about the posted complaint.
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                          P
                          Purna Rao G
                          Apr 8, 2023
                          Apr 23, 2023
                          This thread was updated on Apr 23, 2023
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                          Address: Puppalaguda, Manikonda, Hyderabad-500089
                          Website: www.nobroker.in

                          We are running after customer care and escalation team from past 7 days like anything to complaint my issue with the AC service that I had on 1st April.
                          - They have really fooled me on 1st April :)
                          - Due to AC service, my out door unit PCB got wet and might got shorted. This the reason my AC is not working now.
                          - And I complained continuously but not a single action taken by Nobroker team.
                          - NoBroker is such a broker who do nothing for the customer's complaints.
                          - @Ramesh from Escalation team is also one big liar. From past 1 week, they keep on saying that they will call me back. But, no one still approached me so far OR called me back.
                          - Because of their mistake, I will be charged 4K for the PCB replacement
                          - The service person is also gone into the underground, where I and the CC people trying to reach.
                          - My booking ID - HS-6559387
                          *** PLEASE NEVER TRUST NOBROKER SERVICES ***
                          NoBroker customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 09, 2023
                          NoBroker Customer Care's response
                          Hi Purna, our AC technicians always take precautions while servicing. However, we've brought this to the attention of our relevant team, and we'll certainly provide an update for a priority resolution that we can provide.
                          Apr 13, 2023
                          Updated by Purna Rao G
                          Hello Brokers,
                          My AC problem is still not getting rectified. You guys have called me two times back to back after I posted my complaint here and asked me for 24hours each. The time has gone, my patience has gone, my AC has gone but you guys still didn't realize the customers pain. What a tragedy that almost 2weeks are gone and I still keep on complaining my AC problem with you. Still no proper action taken.
                          Instead of facing all these, its better not to go with Nobroker at all. #sayno2nobroker
                          Hi Purna, one of our representatives has reached out to you and you informed us that you've already done the service through another vendor. We regret the inconvenience caused to you, and we'd like to inform you that will certainly take all the necessary measures to provide you with a pleasant experience in the future. We value your feedback.
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                            H
                            Helen Grace
                            from Bengaluru, Karnataka
                            Apr 8, 2023
                            Resolved
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                            Resolved

                            I was literally shocked by the Nobroker persons behaviour..he literally shouted and acted like a rowdy because we questioned on the products.
                            On 07april 2023 we had the painting scheduled.The painter comes to my place carrying old paint material..and only 1 person came...at 10am when Mahendra Singh ([protected]) came to the site I asked him 1) why tractor emulsion when premium was booked 2) why only one painter has come 3) and on material..For asking this Mahendra spoke in the wrong laungue asking " why 2 is not enough for"..I asked him again what and told don't confuse to maintain professionalism..after this Mahendra literally acted like a rowdy saying "have you purchase us..are we your servant.."n screamed at the painter telling.."first come out from here let's go" all are shelf n other boxes were kept out.but still he came close to my face and was yelling.i was standing stocked and asked him what wrong did I do..(I think he spoke bad about kannada people) I am not sure..but he told something n left...people come from outside to earn and show such wrong behaviour ??? And no one to question.??????
                            May 10, 2023
                            Complaint marked as Resolved 
                            NoBroker customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 09, 2023
                            NoBroker Customer Care's response
                            Hi Helen, our team strives to provide the best possible service to our customers. However, we regret for the inconvenience caused by our assigned agent's behavior and brought the incorrect paint for your ceiling. We understand that the situation must have been frustrating for you. As a result, we were able to assign a new vendor to complete the painting work for you as per your requirements. Hence, please let us know if there is anything else we can assist you with, we're here to help you.
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                              Helen Grace
                              from Bengaluru, Karnataka
                              Apr 8, 2023
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                              Address: Bangalore

                              I was literally shocked by the Nobroker persons behaviour..he literally shouted and acted like a rowdy because we questioned on the products.
                              On 07april 2023 we had the painting scheduled.The painter comes to my place carrying old paint material..and only 1 person came...at 10am when Mahendra Singh ([protected]) came to the site I asked him 1) why tractor emulsion when premium was booked 2) why only one painter has come 3) and on material..For asking this Mahendra spoke in the wrong laungue asking " why 2 is not enough for"..I asked him again what and told don't confuse to maintain professionalism..after this Mahendra literally acted like a rowdy saying "have you purchase us..are we your servant.."n screamed at the painter telling.."first come out from here let's go" all are shelf n other boxes were kept out.but still he came close to my face and was yelling.i was standing stocked and asked him what wrong did I do..(I think he spoke bad about kannada people) I am not sure..but he told something n left...people come from outside to earn and show such wrong behaviour ??? And no one to question.??????
                              May 14, 2023
                              Complaint marked as Resolved 
                              NoBroker customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 09, 2023
                              NoBroker Customer Care's response
                              Hi Helen, our team strives to provide the best possible service to our customers. However, we regret for the inconvenience caused by our assigned agent's behavior and brought the incorrect paint for your ceiling. We understand that the situation must have been frustrating for you. As a result, we were able to assign a new vendor to complete the painting work for you as per your requirements. Hence, please let us know if there is anything else we can assist you with, we're here to help you.
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                                MADANKUMAR VASANTHA
                                from Chennai, Tamil Nadu
                                Apr 6, 2023
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                                Address: Diya Enclave, Flat No 301, 14th Cross, Shree Ananth Nagar Ph2, Kammasandra, Bangalore

                                Hello Team,

                                Wednesday 5-Apr-2023 i have booked to clean the Bathroom in Premium package.

                                Vendor came and cleaned, but all Salty dirty can be able to see on the wall tiles.
                                On website they provide as for premium package, required to clean with Machine on wall tiles, but they have done via hand.

                                I have also attached the images; please check how they are cleaned.
                                If i have spent 1 hour, i can clean better then Nobroker person.
                                NoBroker customer support has been notified about the posted complaint.
                                Hi Madankumar, we take all feedback seriously and want to ensure that we are providing the highest quality cleaning service possible. As per your claims, our partner didn't use the machine to clean the wall tiles. Rest assured, we are taking steps to address their concerns. Thank you for your patience.
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                                  Apr 6, 2023
                                  May 8, 2023
                                  This thread was updated on May 8, 2023
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                                  Hi Nobroker Team,

                                  This is regarding my property renting experience, which has not been very good so far.

                                  Property Details : C-902 Sirocco Grande, Cypruss, Phase I, Punawale, Pune, Maharashtra 411033

                                  I paid token amount 5000/- to book mentioned property(Address details mentioned above) for rent on date 31/Mar/2023. Since then property manager Vinayak Uddi was not able to provide desired information in-order to process rent agreement and other needed documentation. I tried calling him many a times but not able to get proper response.

                                  Based on my separate discussion with Property Owner, we have agreed.

                                  As a next action point we need help from nobroker team with rent agreement processing and finalize a move in date so that I can plan my movement to the property.

                                  Can "someone/rent processing team" reach out to me on below details to discuss this further and make progress here:

                                  Mobile - [protected]
                                  Email - [protected]@yahoo.com
                                  I will be the primary tenant in rent agreement.

                                  Thanks
                                  Anubhav Saxena
                                  NoBroker customer support has been notified about the posted complaint.
                                  Hi Anubhav, we always to provide the most efficient and timely servcies to our customers, however, we regret to hear that you're not receiving proper support from us regarding rental agreement and other needed documentation. We have highlighted the issue to our team, we'll get this checked ASAP.
                                  Hi Anubhav, we understand our team has reached out to you and addressed your concern as we have successfully completed the on-boarding call with you, and finalised both the rental and NoBroker agreements, which have been already shared with you as well. Hope your issue has been resolved now. If you have any further questions or concerns, please do not hesitate to reach out to us.
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                                    Hi Nobroker Team,

                                    This is regarding my property renting experience, which has not been very good so far.

                                    Property Details : C-902 Sirocco Grande, Cypruss, Phase I, Punawale, Pune, Maharashtra 411033

                                    I paid token amount 5000/- to book mentioned property(Address details mentioned above) for rent on date 31/Mar/2023. Since then property manager Vinayak Uddi was not able to provide desired information in-order to process rent agreement and other needed documentation. I tried calling him many a times but not able to get proper response.

                                    Based on my separate discussion with Property Owner, we have agreed.

                                    As a next action point we need help from nobroker team with rent agreement processing and finalize a move in date so that I can plan my movement to the property.

                                    Can "someone/rent processing team" reach out to me on below details to discuss this further and make progress here:

                                    Email - [protected]@yahoo.com
                                    I will be the primary tenant in rent agreement.
                                    NoBroker customer support has been notified about the posted complaint.
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