Nobroker — poa service not fulfilled

Website:

www.nobroker.in

I have availed service of nobroker company for poa on february 20th and it has been a very disappointing experience.
On that day, nikhil from nobroker call me 10-15 times to make the payment and later once the payment was done, he said now your case will be handled by avinash. After that day till today they are just troubling by making me wait the whole day for service transaction to be closed and then end of the day will say the concern team member is on weekoff so someone else will get in touch with you. A new representative will call in the evening assuring that the poa will be on week off. This is going on since past 2 weeks.
I also wrote to amit aggarwal, ceo of the company and since past couple of days he is on the copy of all mails but he is not responding and is quite okay with this.