Nobroker — Poor Quality and wrong commitments

We chose Nobroker for our home interior services in Pune, but looks like we are being punished for choosing Nobroker. We are getting home interiors done for our new house in Pune by Nobroker order no HS-3541521. No broker has gone to lowest level of designing, services & its delivery, the delivery of the project has to happen on 20th Jan 2023 however as far as the work is concerned only the false ceiling has been completed. No broker has employed local furniture shop guys to complete the service who have no knowledge and no skills of what they are doing, very poor and below average work, making units of incorrect dimensions, infact they are asking us on how to proceed and progress, if we were not present they would have just done things incorrectly. Execution manager is hardly bothered on whether work is done or how is done and when it will be done. These people do not come to work most of the days and when they do this is the kind of below average work they have been doing. The false ceiling finishing is also very bad and I am not even expecting any kind of quality from a 3rd grade company like Nobroker interior services. After so so many follow ups, they are still claiming that they will be able to deliver it by some date, however they are failing since last 4 months, and not delivering the material sent for recorrection. Rest all the material is just lying on the floor here and there in the house, making it messy and the laborers dont even come to work. They are hardly bothered that we are living the flat, they are not doing cleaning properly, not taking debris timely also. There is no way of escalating to higher authorities, the execution manager(Sachin K) and city manager (Hemal S) at nobroker are also trained to just be quiet and just listen to our wrath on the call, but doing nothing to progress, they are not at all inspecting the things and not visting flat specially when it is urgently required, so this is the kind of low No broker has hit. They are harrassing us both Mentaly and physically.
I was giving other work also to NoBroker but I have decided not to go ahead with No broker for anything in the future.
I will also make sure that we share this experience across all public forums so people are made aware what kind of a hoax No broker is running, Nobroker has caused us real pain in these past 5 months for dealing with our interior services and has completely spoilt home furnishings, at this point all i am expecting is to get our house completed asap, its a shame, ours was not even an end to end interior but still No broker has taken 5 months and at this point of time also company has failed to commit us final deadline.
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NoBroker customer support has been notified about the posted complaint.
May 21, 2023
Updated by M p m
Still the pending work is not completing. Company has taken all the money. But now not showing the faces. All are corrupt managers. Now also doing false commitments. Metally harassing us.
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Hi There, we genuinely care about your experience with our home interior service. So as to investigate the delay in completion of the project and the quality of work delivered we have highlighted our team on this. Please be assured that our team will connect with you and provide you with a resolution asap.
M p m's [Complaint's author] reply, May 21, 2023
Still the work is pending, nobroker managers are hardly bothered. They are incapable of getting things done, they had given the complation date 20th april, today is 21st may, still the work is not completed. They are not at proactively calling and updating us also. When we ask for updates they they are calling vendors. Still slipping dates and not feeling shame about the torture and mental harrassment they are doind to customer

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