[Resolved]  Nobroker — Refund my full amount

Hi Sir,
I paid rent yesterday using credit card amount 30300 to Nobroker site for reference NRP-4817149.
In the form it is mentioned – rental agreement is not mandatory so I continued the option and paid the amount.

Now asking for rental agreement – I don’t have rental agreement. Rental agreement is not possible immediate since house owner is out of station due to covid-19. It will take one month time to get the rental agreement. If you want I can able to give the pan no of the house owner. Can you please process the payment.
Else refund my entire amount 30300 – I don’t understand why accepting and after payment saying rental agreement is mandatory. I don’t want to lose 300 rs for service charge. Can you please do this escalation and revert me the full amount.
I am genuine customer of nobroker site. I trust the site but it is giving bad impression to customers on saying you have to read all the term and conditions before going to the payment. Thanks for making me negative thoughts about nobroker.

Can you please reply me. Refund the full amount to me.

Thanks
John