Nobroker — Refund not provided

Nanda g

Aug 20, 2023

Address:	Mumbai
Website:	Nobrockre.com

I have paid token amount for packers and movers service but my current landlord extended my agreement so I have cancelled my movment.and requested to cancel my order on 27 that executive assured me that he is cancelled service and refund will provide in 7 to 8 days.next day I saw in app that service is not showing as it is cancelled I have again called and ask customer service to cancel it again executive assured me to I will get refund.in between many many times I requested to call and refund status but any one can not contact with me.after 22 days I have called customer care that denied to give refund.and executive is laying with me.i thik no broker purposefully delayed to cancel request and now not provided refund.worst service you provide to your customer.

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Comments

NoBroker Customer Care

from Bengaluru, Karnataka

Aug 20, 2023

Verified Support

Hi Nanda, we continuously endeavour to provide our customers with a delightful shifting experience. Moreover, we never delay refunding any amount which is eligible according to the terms and conditions. hence, we have highlighted your concern to the team and our specialist will connect with you to address the issue over a phone call.

NoBroker Customer Care

from Bengaluru, Karnataka

Sep 15, 2023

Verified Support

Hi Nanda, we understand that our team have been in touch with you and initiated a refund which is already credited to your account. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.