[Resolved]  Nobroker — refund not received

I had a terrible experience with nobroker.

I paid rent to my house owner on 10th of this month using nobroker. But due to some reasons, i decided to cancel the transfer process & informed the same to nobroker customer service team.

They said we will initiate the refund process & i've been waiting for my refund from the past 20 days.
I am following up every single day via emails or phone calls.

Is there any responsible person within the nobroker team who would bother to address the issue?

Nrp - 564391