Nobroker — Refund of extra debited amount

Address:

4/26 pachiappan road east mogappair chennai 600037.near mosque

Onjuly13th I got into owner relax plan I maid transaction by link sent to me by Mr.Jickson nobroker since 1st transaction failed I tried 2 nd and3rd continously after his advice.later I found twice 6000rs is debited. Immediately I enquired that person he refused and said ur bank will pay within 72 hrs .I've been contacting my bank for a month recently they sent a mail stating amount gone twice into nobroker account only when they release I can be obtained by my bank person to transfer it to my account. I'm contacting almost daily to nobroker but no proper response. And also a person from nobroker said that on Aug 12th 5000Rs is credited by me.i didn't make any 5000Rs payment on aug12th.how is this possible. There is somewhere wrong in this. Please consider this as serious issue and sort it for me.