[Resolved]  Nobroker — Regarding my package subscribed

Address:Moggappair chennai

Hi everyone

We are residing in moggappair chennai,
I checked properties near mudichur, so I checked in no-broker, they called & informed that if I opt 2999 plus tax plan, field RM, I mean house broker will come & show houses of your range in the field ..so I took the plan..but that week itself I came to know through RM that, he will not be coming to field, I was totally disappointed 😞since I purely taken that plan for broker in field...I was convincing my husband too...but really they gave a false communication & wasted my money...Later on to, I was very clear that, schedule a house with 1st floor & fully furnished, moreover new houses with 15k budget, even old & new perungalathur area too comfortable...Till date he have suggested only few houses that too not of our choice..I myself shortlisted few houses & asked him, he have not gave a proper reply... Previous friday I asked him that we will come on Saturday to visit those shortlisted houses, but he have not scheduled not even 5 to 10 houses on that day...I am really feeling very stressed because of this..since I have 2 kids, in order to save my time, I invested Rs 3500 ..but not even a single use o[censored]tt .I was continuously mailing them atleast for plan change from 3500 plan to 1500 plan and refund atleast 2000, but through call too escalation team was not understanding our situation, & only for sake of money they keep on telling there is no way of refund as well as plan change...we are feeling really bad and I was really stressed out investing this amount without getting any one fruitful thing from them ...please arrange for refund ...I will be so thankful and pls don't make customers feeling very stressed out like this just for money ...if I used your subscription you can ..without using, how can I invest a huge amount from my penny...need a solution where customers are only important
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Feb 6, 2024
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2024
NoBroker Customer Care's response
Hi Prabu malathi, as you have not shared the contact details which is required to investigate the issue, we are closing the case for now. Please reach out to us with the same so that we can reopen the case and assist you further.
Complaint comments 

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Hi Prabu malathi, we value transparency and have qualified relationship managers who are committed to finding suitable properties that fulfill your requirements. However, share your registered contact details so that we can check and do the needful asap.

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