Nobroker — Still searching for house after having a paid membership.

I am seeking a house in Gurgaon, thus I paid for a membership in which I got 50 contacts to visit and dedicated RM but still I didn’t get a good property because their dedicated teams didn’t work properly.

They have uploaded fake photos (accepted by owner itself), wrong information is updated on the website, owner (owner cum Brokers) is asking for amount before visiting the property, and dedicated relationship manager is sharing the properties is completely opposite of my preferences. On the second day I asked for my refund but they denied to refund while initially sales team said it is refundable if you didn’t like the service.
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Hi Arpit, our relationship managers always puts their best efforts to find a rented property for you. We regret to hear you did not receive satisfactory service from our team. Also, if you are eligible for a refund as per the terms & conditions of the plan, we never delay in processing the same. Hence, we request that you share your registered contact number so that we can investigate your issue and provide you with a resolution asap.
Hi Arpit, as you have not shared the contact details which is required to investigate the issue, we are closing the case for now. Please reach out to us with the same so that we can reopen the case and assist you further.

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