NoBroker Complaints & Reviews

I have Purchased commercial relax plan of Rs 3538/- Rs.on 6th March 2023. Your no broker site exicutive said that you will get 100% customers for your Shed, Godawoon. But till now even after 38 days neither your person nor relationship manager has organized any meeting or come there for proper customer visit. Kindly inform your no broker staff about it so that common citizens can trust us forever otherwise people will get bored with the name of no broker.
no broker customer executives are telling that will get back to you and not giving proper response.
So I want my money refund back as soon as possible please.
I will make sure here after none of my friend circle should contact or take service of nobroker.
This people are liars and even cheater.
If you call the actual person to whom you called and basis of their comitment we pay the amount they never get connected to us or even the call line in not transfer to them. They take the money and do not support.

There is no insta property update and if we ask they send manually from RM. Asking to customer care, they just simply doing nothing. And relax plan is totally worst they showing recommendation after the property sold out not replying within hours for the props that added recently.
Worst service I have ever seen with Relax plan. Please don't go just take the first plan which you can get the contact and call them directly.

Hello,

Kindly find below the email transaction and let me know when I would receive the refund. I have been following up on calls for more than a couple of times on this and it is still not resolved.

I am totally unhappy with your service and unprofessional behaviour from your team. Will never recommend your service to anyone.

Thanks
Tara

We bought a Relax plan to find rent properties back in January. We were assigned an RM to help us find the right apartments based on our needs. We paid extra for RM plan so that we can peacefully concentrate on our work while actively searching for properties.
The RM assigned was of no use and we submitted multiple complaints. After a month they changed our RM and the other guy was no different. We did another complaint asking that guy to get us someone useful. After that they stopped respong (after 17th feb), the RM went on sick leave, supervisor kept giving false promises. After this mental torture, we ended up finding an apartment ourselves. Now no broker is denying any refund, not even 50% even after such a pathetic service.
Last person I talked to was Rakshitha S from Bangalore office. Completely useless team.

I have booked a packer and movers service from NoBroker app on for my shipment on date 2nd April 2023 ([protected])
Today morning we contacted our assigned partner as he did not arrive at 9am. He said that there was some issue with his car. He will not able to come and another partner will get assign to me. We called our service Manager ( Vikram) about same he said that yes new partner will get assigned to you to us but nothing happened. I have called customer care number around 10 times nobody receiving our calls. They ruined our entire plan of weekend shifting and nobody helping us about what we need to do further.

There is broker named Janardhan S operating in Panvel, Navi Mumbai
Phone no [protected]. He acts as owner but actually is fraud agent duping customers. He didn't return my money (5k) which I gave him as deposit . Kindly block this person's account

I paid Rs 301/ to nobroker online for AC repairing with booking ID HS-6068997.
On 31 Mar 23. Technician suppose to come at[protected]am on 01 Apr 23.

I called at nobrokers mobile no. Multiple time, but no one is bothered.
Plz look into the matter, refund my money.

I opted NoBroker home renovations for my flat in Bangalore. i paid advance for my project. The design phase was literally so slow. The design scope was for false ceiling, and minor Puja unit modification work that itself took about 3 weeks time, and post design completion they shared revised quotation with revised labor and increased persft prices for materials used. I asked them to give justification in price escalation since delay was from their side the overall process from site visit and design for small activity took about a month time and why i should pay price escalation on material and labor cost. I agree if design wise any running feet or volume increase that is justifiable but why should I pay prices on labor or material cost other than agreed upon prices as per agreement.
They later said they will revise and share new quote. To my surprise in revised quote they corrected few items costing back to the first quote and escalated prices of other items/tasks and they said that is due to MCR revision ( their internal price changes) and their management has asked to give quote according to new prices

Their quotations keep changing with every iteration...and the values they display are not legible...i could have understood if marginal cost escalation the changes were so dramatically fuzzed that no one can belive. I have decided to bring into consumer forum for below reasons
1. Work delay caused by Your (Nobroker) team, due to their inefficiency or higher TAT, u should not make customer pay for it
2. Quoted prices doesn't justify...it only looks like an attempt to compensate overall price by lowering one item and increasing the price on other item
3. They create a whatsapp group against evert project and add a train of multiple people they call it team, they provide a standard escalation matrix from SPOC, relationship manager, PM etc.. and on ground realty those contacts are not much of helpful

Relationship manager who was my first contact was never reachable, City manager or any other lead given in escalation matrix hardly respond to my emails or whatsapp, they only keep You waiting

I have got my money stuck about a month and half wait/delay and no progress on ground in reality. I regret my decision for opting nobroker services, i should have opted for alternative brand or other trusted contacts for these services

So I booked NoBroker's packers and movers service for March 8, 2023. After a visit from their supervisor for 3 BHK, they quoted me 14500 for 50 boxes, and the distance was 5 km. They asked me to upgrade to premium by paying an additional 3, 000 and promised me everything would be properly packed and wrapped. The total I paid was 17, 500 rupees .

Nobroker's moving partner, "Naresh Reddy, " and the team started their work; they got only 32 boxes and packed only one side of the sofa and a refrigerator, that was all.

Even after I paid a premium, they did not even do the basic packing. THE TEAM SUPERVISOR, NARESH REDDY, HARDLY CAME IN TO CHECK ON HOW THINGS WERE GOING. He was busy on his phone and stayed in his car most of the time.

50% of my stuff was packed in my curtains, bedsheets, and scarves.

Mattresses were not packed and were lying here and there in front of my apartment like garbage. They were covered with grease and black fingerprints.

Bedsheets, curtains, and scarves were damaged because they were used as boxes.

No furniture was packed except for one side of the sofas and the refrigerator.

They used my packing material, including plastic rolls and papers, without asking me and asked me to get more papers from somewhere for packing.

-for a 3-bedroom house and a 5-kilometre distance, they started at 7 a.m. and finished it at 1 a.m. the next day [it took 18 hours]. Naresh Reddy forced me to close it somewhere around 11 p.m. and demanded I pay before finishing the job by standing on my face and forcing me to give an OTP.

I told Naresh Reddy that the job was not done as per the nobroker's commitment, and he then blamed it on his boys, went near them and raised his hand (he did not hit), and insulted their mother and sister. This was just an act he showed so that I would not complain about him, and I clearly told him not to do this kind of act in front of me. Then he asked me not to complain, and this drama lasted for about 2 hours. I had to witness such things.

MOVING MANAGER—MISS GAYATRI

NEVER CONTACTED ME AFTER SERVICE When I called her the next day, she was at lunch. They said we had arranged for her to call back, which she never did; she then went on sick leave for a week, and she never called me again. then I wrote an email to nobroker, and she called me the next morning and apologised, and I explained her issue. She said she would talk to her senior, and we would talk about compensation. I agreed. Another week, no call from my moving manager. When I called her after that, she asked me, Is your problem not solved yet? "YOU ARE MY MOVING MANAGER; YOU SHOULD KNOW IT BETTER!

Then she tells me to talk to her moving partner, Naresh Reddy, about compensation. He is your partner, not mine. I HIRED YOU TO DO A JOB, AND YOU REQUESTED THAT I NEGOTIATE WITH YOUR THIRD PARTY PARTNER 'WOW, ' WHO HAS ALREADY CAUSED SO MUCH DRAMA IN THIS WHOLE SETUP.
IS IT MY JOB TO TALK TO HIM OR YOURS? I GAVE YOU PICTURES AND EVERYTHING IN THAT MAIL; WHAT ELSE DO YOU WANT, PURE Frustration? Then she says, Okay, I will talk to him, and another week later, no call from the no-broker side.

REMINDERS ABOUT YOUR MOVEMENT SOLVING PROBLEMS BEFORE THEY HAPPEN (WHAT A JOKE)

Professional service quality assurance
Do not risk your valuable inventory with unprofessional or untrained service; opt for professional-quality service.
Ensure the safe transportation of household goods with our highly qualified service experts.
Only highly vetted and top-notch experts are selected after a rigorous quality vetting process.

THIS NOBROKER COMPANY IS ONLY GOOD FOR ADVERTISING, FALSE PROMISES, AND COMMITMENT. You pay them, and then they hire a random third party.
YOUR BETTER YOU GO AND FIND THIS THIRD PARTY YOURSELF; IT WILL BE CHEAPER AND YOU CAN HANDLE YOUR OWN THINGS THAN WAIT IN QUEUE TO SPEAK TO A MOVING MANAGER AND SHE WILL BE ON LEAVE

BOOKING ID - HSPM-6644945

I booked Packers and Movers service for shifting within chennai. Along with shifting AC uninstallation and installation service also booked. While installing they damaged my all internal volve and gas pipe has been damaged. Due to that he charged me extra for make it work. He installed and left, within few mins it stopped working, I asked to fix, they just internal damage we will not take care, but the internal damage has been caused by those persons only.
They treat customers least bothered and money making always.

I was looking into No broker ac service to get my ac serviced. I checked for the price and after sometime I got a call saying that they can provide me further discount on the price for my ac service since I had 4 acs .I paid them Rs 1433 on 19th March 2023. I was supposed to get the service on 20th March 2023 between 6:30pm to 7:00 pm. Moments after paying them I received a call again saying that the transaction has not been accepted due to some technical issues. I mailed them my payment confirmation receipt just after that call. I didn't receive any update on that day. Next day I called them to ask for update, they said that payment failed due to technical issues, and they will initiate and give the refund within next 24 hours. I called them again they said that refund won't be initiated I'll get the service the same day or max by next day.
Since 19th I have been calling them every day but every time I have received different answers. None of them gave a consistent answer. Sometimes they said I will receive the refund within 24 hours or sometimes they would say I will receive the service within 24 hours, sometimes they would ask for my bank statement or some other document.

But not even once I have received a consistent story from their team. The only consistent answer I received that sir we will call you back after checking in 10 mins, which obviously they lied and not even once did I receive a call back. Instead, I had to call them the next day.

I have given them every document they asked for but not even once I received an email confirmation in spite of asking for it on each and every call.

In the past 11-12 days they have been tolling me left and right. I have wasted an average of 30-45 minutes on call daily in the past 11-12 days.

I would request you to look into it and make them compensate for my time, money and mental stress. I am attaching my bank statement and payment confirmation receipt along with this email.

Thanks and Regards,
Devang Bhanushali

I was contacted by the pg property owner in powai mumbai through the nobroker app. Initially the owner asked me to make a payment of 2000 which is refundable for making a visiting card. After paying the amount i got connected to a manager of the property who asked me to make a payment of Rs 9099 which is refundable. After paying the amount he asked me to pay Rs. 9000 and rs 99 as separate transactions. Which again i paid. After some time he asked me to pay Rs 11000 which he will refund me. In toatal i paid Rs 31198 and didnot got a refund.

Nobroker.com should be renamed as technicalGlitch.com. My add doesnt get activated. Every executive on the help line keep repeating "its a technical glitch" and this has been going on from past 2 years. I am a genuine customer trying to use the services(paid). One of the executive told me that once a customer is considered as a broker, they are blocked from using the nobroker services. I dnt ind nobroker using that approach with brokers but hello i am not a broker. the property that i am trying to rent out is on my name and i am ready to share all the property documents that proves it. I tried explaining this to 100's of executives but they act dumb.

As on 08th December 2022 Vide NoBroker.com reference no. HSPM5818085 I booked services of Packers and Movers for shifting of house hold goods with in Hyderabad city through NoBroker customer care and it was scheduled for 10th December 2022 at 9 am.I have paid 1725/- as an advance amount as stated by customer care. And we have done all the arrangements for shifting and Uninstalled fans at own expenses as advised by NoBroker. When the day of shifting arrived for our surprise they didn't turn up and told to postpone shifting to after 3 days, this information I got when I called them at 8 am to know the status on the shifting day.I denied the same and made arrangements at higher cost with other vendor since I already fixed.STILL THE STATUS OF THE SERVICES IS SHOWING PENDING even after 3 months and several phone calls and concerns raised at support.NOW I AM CLAIMING COMPENSATION ALONG WITH ADVANCE AMOUNT PAID AND ALSO ACTUAL CHARGES PAID TO OTHER VENDOR AT HIGHER RATE. They kept us MENTAL AGONY AND INCONVENIENCE.

Today, between 12 - 1 pm, Rs 24818.1 has been debited from my credit card, Payment has been fraud from my card, and transafr on your portal ( nobroker technologies bengluru) informed customer care and filed a complaint, copy of the call and email and cybercrime which I have complained about uploaded with mail kindly check tha matter and stop tranction of amount rs 24818.1

Im Dr Numan when i shifted from GK-II to GKI in south Delhi months ago nobroker(www.nobroker.in) partner has damaged my marble top. i informed the company, and their local shifting partner (as they don’t have their own) and went online to file a claim with the insurance claim company but the website of the insurance company was not working!
I called nobroker hundreds of times and I have sent them dozens of emails (the contact point...

I am writing this letter to register a complaint about the payment issue I faced while using the No Broker app. I had paid my rent through the app but it took a different account. I used the landlord's UPI ID( [protected]@ybl) and provided the correct account details, but somehow it shows a different account number ([protected], FDRL0007777) that I had used in a previous transaction.

I contacted customer care and updated the correct account information. However, I was recently informed that a fraudulent transaction was made and the amount got credited to a different account number Bank Acc: [protected]
Ifsc: UTIB0003365, which I never provided.

I have attached screenshots of mails and audio records of my conversation with customer care. As per our investigation on phone pay (screenshot attached) and Google, the account belongs to Vaggu Srikanth, but I have no knowledge of this person or the account.

Furthermore, I am also unable to log in to my No Broker account despite raising the issue with customer care and sending emails. This is causing a lot of inconvenience, and I request you to resolve this issue as soon as possible.

The total amount of Rs. 49, 300 is blocked due to this issue, and I want it to be returned to my payment mode as soon as possible. This is a significant amount, and I request you to investigate this matter thoroughly and take appropriate action to resolve this issue.

I hope you will take this matter seriously and address my concerns at the earliest.

NoBroker called me on sunday march 12th 2023 and told me to dont go for basic plan since I will not get proper properties as per me requirement. Instead they told buy a relax plan and we can assure you a flat as per your wish.
I was looking for mandatory secuirty apartments in jaynagar. I had strongly told them I need mandatory security gaurd kind of apartments. They told we have plenty of flats and if you buy relax plan we will give...

Hi

I subscribed the legal service from Nobroker and i was promised that the Lawyer assigned will do the job, But the lawyer had no knowledge and was incompetent and could not give service due to which i asked for refund.

No broker legal team(Sania.[protected]@nobroker.com and shameem.[protected]@nobroker.com) confirmed over email that the refund of 17500 as been processed and i will get in 15 days.

But i got only 10, 000.

Now they are refusing to give remaining 7500

I took kitchen renovation service from NoBroker. Took that service only because of continous call from sales team Mr.Toufiq. Team isn't responding from the day we made complaints. They respond at times but the problem is not yet resolved. They damaged my property. The product they have installed has low quality but I have paid in lakh. Whenever we call they act like as if they do the service for free of cost. New person enters and we again explain and again a new person enters and again we explains. This is what is happening but they aren't resolving the issue. I would like to give the names of the person who don't even care that we have paid so much money and they are responsible for the damages caused by them.
1. Toufiq 2. Hanees 3. Kishan 4. Gopinath 5. Sudharshan 6.Teju
I have all the proofs of audio, mails, chats, calls.
Please resolve asap.