Nobroker — Super money back plan

Address:

106, Kristal Agate 1, Kasavanahalli, Bangalore 560035

I had taken the super money back plan to avail rental service from Noborker on 4th of September. But did not get a single tenant from nobroker in 60 days.

When I spoke to the executives I was working with (Syed Roshan and Pruthiviraj - RM) they said since NoBroker was able to provide a single tenant, NoBroker is going to refund the amount (Rs. 11, 798.82) to me. They also informed me over the phone that the refund has been initiated (sometime around 8th or 9th Nov). But I have not received any written confirmation (either via email/sms) yet. Now a days they are avoiding my calls and not responding to me whenever I am trying to call them.

Please confirm when NoBroker is going to issue the refund to me.