Nobroker — Super Relax Plan. No response from RM

Nobroker — Super Relax Plan. No response from RM

J Jayakrishn from CHENNAI, TAMIL NADU, Tamil Nadu Sep 4, 2023 Sep 7, 2023 This thread was updated on Sep 7, 2023

Hi, I have taken Super Relax Plan with a Personal Assistant on 1-Aug. I am owner. I got a tenant on 18-Aug. That person paid some amount as initial advance but later did not pay the balance due to his own reasons. So, I subsequently returned the amount. But meanwhile my plan which was deactivated has not been activated till date even though I reached out No Broker over phone several times. Non-Friendly and Non-customer centric. Name: Jayakrishna Ch. Request No - #18078380. Was this information helpful? No (0) Yes (0)
NoBroker customer support has been notified about the posted complaint.
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NoBroker Customer Care

from Bengaluru, Karnataka

Sep 5, 2023

Verified Support

Hi Jayakrishna, our topmost priority is the satisfaction of our valued customers through our seamless owner servicing. However, we have highlighted your concern to the team and will be arranging a callback to connect with you to address the issue promptly and get it sorted.

NoBroker Customer Care

from Bengaluru, Karnataka

Sep 7, 2023

Verified Support

Hi Jayakrishna, we understand that you requested for plan reactivation as the tenant backed out from the deal. Now that our team activated your plan, and your issue is resolved, hence, we're closing your complaint. Please let us know if there is anything else you need assistance from us.