[Resolved]  Nobroker — Technical issues preventing me from accessing contact details of house owners

I am writing to share my disappointing experience with NoBroker, a platform purportedly offering seamless property rental and purchase services. My encounter with NoBroker highlights their deceptive practices and abysmal customer service.

Before purchasing their plan, NoBroker bombarded me with calls every hour. However, once I subscribed to their plan, their attitude towards customer service drastically changed. Despite their initial enthusiasm, they seemed oblivious to my identity and failed to provide the promised services.

Upon contacting NoBroker multiple times regarding the technical issues preventing me from accessing contact details of house owners, I received nothing but vague assurances and empty promises. They consistently cited "technical issues" without offering concrete solutions or timelines for resolution.

Furthermore, when I inquired about a refund due to their failure to deliver on their commitments, NoBroker callously dismissed my request, claiming they were unable to process refunds.

This experience with NoBroker is indicative of their lack of integrity and disregard for customer satisfaction. Their deceptive tactics before purchase, coupled with their inability to address customer concerns post-purchase, underscore a troubling pattern of behavior.

In light of these revelations, I strongly caution against engaging with NoBroker. Their unprofessionalism and dishonesty undermine consumer trust and warrant serious consideration before entrusting them with any business.
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Mar 19, 2024
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2024
NoBroker Customer Care's response
Hi There, as requested earlier, please provide us with your registered contact number so that we can look into your issue and provide you with a resolution.
Complaint comments 

Comments

Hi There, we always make every effort to find a suitable property for you as per your needs and we promptly resolve any issues our customers' faces. Also, whenever you are eligible for a refund as per our T&Cs, we never hesitate to process the same. However, kindly share your registered contact details so that we can investigate your concern and do the necessary ASAP.

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