Nobroker — Unethical and unprofessional behavior, not responding after taking the money

Nobroker — Unethical and unprofessional behavior, not responding after taking the money

B Bhadra29 Apr 19, 2023 Jul 4, 2023 This thread was updated on Jul 4, 2023

We had selected a house from no broker and paid the token amount on 19 Feb'2023 for INR 58, 411. We have additionally opted for legal services as well by paying additional INR 48, 000 in the month of March'2023. We have been following up since then but not receiving any response from the nobroker team nor our calls are being accepted. We have a total of 1 lakh of our hard earned money stuck and we are not sure on the outcome at all. Since the nobroker team is not responding at all we are raising the issue here. +3 photos Was this information helpful? No (0) Yes (0)
NoBroker customer support has been notified about the posted complaint.
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NoBroker Customer Care

from Bengaluru, Karnataka

Apr 21, 2023

Verified Support

Hi Bhadra, our aim is to provide our customers with delightful and hassle-free services. Also, we provide timely assistance to our customers. We regret the inconvenience. However, kindly share your registered contact details so that we can resolve your issue on priority.

Bhadra29's [Complaint's author] reply, May 5, 2023

have already shared the details at [email protected] and [email protected].

Bhadra29's [Complaint's author] reply, May 12, 2023

event after sending all the required details and still following up on email multiple times, there is no response except these automated replies regretting inconvenience and asking for details for investigation

NoBroker Customer Care

from Bengaluru, Karnataka

Jul 4, 2023

Verified Support

Hi Bhadra, we understand you choose our legal service and submitted the documents for legal advice. Furthermore, the advocate asked for some additional documents for verification, and you informed the relationship manager that the seller had not submitted any additional documents. Also, we understand that you requested a refund because the seller took too long to deliver the documents. Our team has already initiated a refund, which has been credited to your account. Hence, we are closing your complaint. Please let us know if there is anything else we can do to help you.