Submit a Complaint
House, Apartment Rental
NoBroker

Nobroker — Unethical behavior and delay in resolving AC services issue which is under warranty

Address:Gurugram

I wish to register a formal complaint against NoBroker's AC service. Despite my AC being serviced one month ago( 20th May, 2023) and still being under warranty, it is not functioning at all. I have already paid Rs. 5000 for the service(Gas + PCB Board Fix), but the assigned vendor is currently unavailable. Despite escalating the issue multiple times, I have been repeatedly assured by NoBroker that the vendor will arrive the next day. Unfortunately, this has been going on for the past eight days, with no resolution in sight. On 9th July 2023, I was informed that a new vendor would be assigned due to the unavailability of the previous one. However, until now, the problem remains unresolved, and every day I am informed that the details of the new vendor will be shared and the issue will be resolved by the end of the day.
Booking ID: HS-7155214
Booking Number - [protected]
Was this information helpful?
No (0)
Yes (0)
NoBroker customer support has been notified about the posted complaint.
Complaint comments 
4 Comments

Related NoBroker reviews

[Resolved]Nobroker - Nobroker Legal Service | Amount Refund1[Resolved]Nobroker - Axis Bank credit card fraud to Nobroker Technologies Sol[Resolved]Nobroker - Nobroker Relax plan service being denied after two days of purchase[Resolved]Nobroker - Booking Amount refund not provided1[Resolved]Nobroker - Non-refund of security deposit by agent company
View all 1598 NoBroker Reviews

Comments

Hi There, we consistently deliver top-notch AC servicing to our valued customers. Rest assured, we have highlighted your concern to our team and one of our highly skilled specialists will reach out to you soon to discuss the issue further and provide a prompt resolution.
Reply
Hi Manav, we consistently deliver top-notch AC servicing to our valued customers. However, we have taken immediate action by notifying our team about your concerns. One of our highly skilled specialists will personally reach out to you soon to discuss the issue further and provide a prompt resolution
Reply
Hi Manav, we consistently deliver top-notch AC servicing to our valued customers. However, we have taken action by notifying our team about your concerns. One of our highly skilled specialists will personally reach out to you soon to discuss the issue further and provide a prompt resolution.
Reply
Hi Manav, we can see that you already spoke with our team and confirmed that the AC issue has been solved. Since the issue is resolved, we are considering the case as closed. Should have any queries or assistance further, please don't hesitate to reach out o us.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NoBroker
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    1598
    Pending
    516
    Resolved
    696
    View all 1598 NoBroker reviews & complaints
    NoBroker Phone
    +91 81 0755 5666 [Whatsapp]
    +91 92 4170 0000
    NoBroker Address
    204-A2, Genesis Apartment, Outer Ring Road, Ibblur Village, Bengaluru, Karnataka, India - 560102
    View all NoBroker contact information