[Resolved]  Nobroker — Unfair Cancellation Charges and Lack of Transparency

I availed NoBroker's Khata transfer service for ₹11000. However, after initiating the service, NoBroker demanded an amount higher than what was agreed upon at the time of booking. This forced me to cancel the service. Despite the cancellation, NoBroker imposed excessive cancellation charges amounting to nearly 50% of the total payment, which were not clearly disclosed in their policy. I attempted to resolve the matter amicably by seeking clarification and a breakdown of the charges, but NoBroker failed to respond adequately. This constitutes an unfair trade practice and has caused financial and mental distress. I request a refund of the unjustified charges and appropriate compensation.
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Jan 15, 2025
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2024
NoBroker Customer Care's response
Hi Veer, we consistently ensure a seamless experience through our legal services, clearly communicating terms and conditions related to the service and refunds. Our team constantly provides the best possible resolution for any concern raised. Share your registered details so we can review your concern and provide an update.
Verified Support
Dec 14, 2024
NoBroker Customer Care's response
Hi Veer, we are still awaiting your contact details in order to address your issue. Please provide us with the same so that our team can reach out to you and discuss this further.
 
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