[Resolved]  Nobroker — Uninformed money deduction by NoBroker

I bought Owner money back plan in Sep 2023 to seek NoBroker services to get a tenant faster, for Rs. 7668. The RM used to call frequently just to mention there are no leads. NoBroker customer care person told me that it is 100% refundable.The expiry period was over for the plan. RM suggested me to extend the plan for next term, reducing the rent and deposit amount compared to first time. She did not inform me that some amount will be deducted . Second time also the plan got expired. In these four months I just got one visitor who rejected to rent. After second expiry I asked for refund, then I got refund after deducting Rs. 1500. I did not anything from NoBroker Technologies but they deducted Rs 1500 without informing me earlier about it. Now the RM hardly responds and does not even call me. I feel cheated by NoBroker Technologies.
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Feb 3, 2024
Complaint marked as Resolved 
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Hi Shyamsundar, our dedicated relationship managers ensure that our customers are fully informed about the terms and conditions before availing our owner plan. Additionally, we take pride in delivering accurate and prompt responses. However, share your registered contact details so that we can check and do the needful asap.
Hi Shyamsundar, our dedicated relationship managers ensure that our customers are fully informed about the terms and conditions before availing our owner plan. Additionally, we take pride in delivering accurate and prompt responses. However, share your registered contact details so that we can check and do the needful asap.
Hi Shyamsundar, we understand that our team has previously been in touch with you and thoroughly addressed the matter. As a result, we are closing your complaint. Please let us know if there is anything else we can assist you with.

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