[Resolved]  Nobroker — Unprofessional service by unfit RM.s

Address:

Bangalore

I opted for Buyer's Paid Service and was assigned Ms. Nandini as my Relationship Manager.

While I don't have complaints against my RM, the attitude and approach of other RM. s representing Sellers and Field Relationship Managers ( whose job is to facilitate buyer seller meeting and property inspection) had been pathetic.

They kept cancelling property inspections several times without any communication. I got to know of cancellations only after reaching the property and that too only when I called to check the whereabouts of FRM.s who were supposed to be available at the spot.

When questioned about lack of timely communication, their reply had been very casual with 'take it or leave it' tone.

Even my attempts to share my concerns with senior management has been futile. They flatly denied existence of any grievance mechanism and refused to share contact details of senior management. Instead, they connected me with another RM or the so called Team Lead to vent my anger instead of making any serious attempt to address my concerns or to improve their service.

Overall a very bad experience given by Sridhar, Karthik, Suhal/Suhas- all Field Relationship Managers and Sunil, Dhanush & Divya- RM.s representing sellers.