[Resolved]  Nobroker — Worst Painting service

I had booked home painting services on no broker..
Service started on 7th August 2022, and still the same is yet to be completed even on the 11th day.
I am very much disappointed by the complete unprofessional, rude and negligent behavior of the supervisor with me and my family members.
I need to remind him every single day for painting in every cover left, or plastering the left corners, or painting the grills etc, making me feel myself as supervisor to the service. Supervisor seemed to be very negligent so I had to visit the house every day to check the status of the work and remind him about the places left to be painted or plastered.
Supervisor denied to repair loft area where there is water tank, giving excuse that it is not possible to paint eventhough the area is within the reach. He gave excuses like "waha kaha hath jayega", even though it was completely within the reach.
He gave target of 4-5 days for completion of service and today is 11th day and counting but still the services are incomplete. We have postponed our pooja and shifting due to supervisor's carelessness multiple times.
He took extra 3300₹ apart from NoBroker quotation, giving excuse that there is some need of plaster on ceiling because there might be some leakage so plaster and waterproofing is the only permanent solution. Even after plaster, he spoiled the ceilings and when asked about spoiled leveling of ceilings, he answered that it is due to leakage.
Supervisor denied to pickup painting trash and left two gunny bags in our house. While asking him on the same, he replied rudely that "ye kya Mai mere ghar pe leke Jau kya, jis se baat karna hai kar lo, isko phekneka alag paisa lagega ".
No leveling and smoothening of walls done, and when complained about the same, supervisor replied that " putty, primer aur ab coat hogaya tab tak kuch boley nai, ab sab honey ke Baad bolneko aye, ab kuch nai hoga ". My only question to him was that" who is the supervisor, me or you? "
Sofa and other articles were removed, placed elsewhere for painting, which is not fixed back by supervisor, and everything is messed up. And when asked about the same, he replied that" Humko kya pata kya kaha rakha tha".
I asked supervisor to keep the leftover paint so that I can use it for future if there is any need on the walls. He again started arguing and denied rudely and again started insulting me.
I am just following up with them day and night for all the problems faced but no one is there to respond, thereby only left with an option to file an official Complaint.
Who will compensate for the delay, waste of time and money, and for the disappointing work done by supervisor and team?
NoBroker sends very very unprofessional people to do the painting work.
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Sep 21, 2022
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2022
NoBroker Customer Care's response
Hi There, thanks for sharing your contact number. We have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
Verified Support
Sep 29, 2022
NoBroker Customer Care's response
Hi There, our team tried calling you multiple times to update you that our partner had done the rework and cleaned the paint stains. However, there was no response from your end. Please let us know if there is anything we can assist you with.
Nov 02, 2022
Updated by yazh440
Your team tried to reach me after i escalated the matter to consumer court and the painter named Rajkumar Kadam revisited our home but didnt do any kind of rework. Rather he gave me death threats if i didnt pay the final payment, which i have completely recorded in a video and argued arrogantly with us for 2 hours. He even argued to take complete leftover paint with him. The paint done by him is not at all a a Royale Asian Paint but it seems to be a duplicate paint. Services are completely fraudulent and i will submit all the evidences along with proofs to appropriate authority that none of your representatives were responding to me until I escalated the issue to consumer court and the video of Rajkumar Kadam who was the painter who behaved most arrogantly with my mom and me. Your claims of calling me multiple times will be proved by me in court, where in i was trying to reach you all and none of your representatives responded. Rajkumar Kadam argued and told me that "Sidhi ungli se ghee na nikle toh ungli tedhi karne bhi aata hai humey". He argued very arrogantly with us for 2 hours but didn't complete the work. Everything is recorded in video camera and will be submitted to consumer court. He has spoiled our home with his unprofessional workers and most arrogant behavior. He even threw all the garbage below our building which is still lying there. He told us that *19000 me laakho ka kaam nai hota" He took 13days to paint a 1bhk. We wasted our time and money both by delaying all our imp events due to delay in completion of services by painter and worst painting services with such an arrogant behavior.
Later on he started emotional drama that I am very poor so please give me my money, but he is not at all ready to complete the work. I cancelled my mind for Nobroker cleaning services also due to such worst experience and I won't ever recommend Nobroker to anyone.
 
1 Comment

Comments

Hi There, we regret to learn about your cleaning experience and can understand how upsetting this has been for you. We want to assure you that we take these concerns very seriously and this is not the customer experience we strive for. Hence, kindly provide us with your registered contact number so that we can connect with you over the phone & discuss this further.
yazh440's [Complaint's author] reply, Aug 19, 2022
9768887095
yazh440's [Complaint's author] reply, Aug 19, 2022
No has contacted yet.. No one is responding.. Worst services..

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