Nobroker — Worst service for paid plans also

Address: A1603, purvi symophony, bangalore

After almost two months of followup & escalations, i got frustrated with their support and raising complaint here so that other customers wont get fooled by nobroker again. Here are the details.

I purchased super relax plan to sell my property in bangalore and they alloted RM named suresh who never attended our property and after multiple followups with him and he bought one customer after 75 days and that customer quote so less price which i havent agreed to that. And RM suresh shouted and mis behaved with us and argued lot to reduce our price. And finally i got frustrated and requested nobroker customer care to change RM and this time they alloted anusha and she bought 1 customer within 10 days but she was not able to sell our property. But atleast she gave try.

Suresh wasted our time & money and when we asked him to extend our plan at free of cost as its his fault of not attending our property so many days, he responded saying as we requested change of RM, so he will not extend our plan even though he can do it.

We requested many times to anusha, but she was helpless and said only suresh has authority to extend the plan. We requested her to provide escalation emails to complain about suresh and ask for refund but she delayed lot and provided after 2 2 weeks.

When we escalated this issue to those given emails, we got a call from nobroker finally but they said they cant extend as request period timedout and they said the request need to be raises within one week after plan expiry so that they can extend. I told them that we requested to RM suresh within a week only but he denied and asked them to chk recordings if required but they are not willing to listen.

And now they are saying they will provide part discount for plan renewal which i am not satisfied with that discount.

Requesting everyone not to purchase plan with nobroker, you can get one visitor even with free plan also. Dont burn your money unnecessarily, instead go with free plans.