| Address: | Bangalore, Karnataka |
I had taken premium service package of around 10, 000 inr to get me a tenant. It had 2 month money refund guarantee if they did not find one. They found me a tenant the very next day and rushed us to handing over keys the following day only. We wanted background check and formalities completed but they said the tenant was in a rush and we can do that in a weeks time. So we also went for their rental agreement team to do the agreement for us.
Soon after the tenant started complaining of multiple issues and kept postponing the payment of advance. When we asked no broker to intervene they just kept agreeing and never took any initiative. And now 1 month and 10 days later, the tenant says he wants to move out without any advance paid and rent paid according to his convenience treating our property as hotel. Called no broker multiple times, no response from the team which was hyper active initially. Felt dodgy and called customer care and they keep saying relationship manager will call and no one does. I want a refund or them to find me another tenant for the price i have paid but no contact whatsoever. Was this information helpful? | 
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