Nokia India — charges taken in warranty / guarantee period

Address:

Jodhpur, Rajasthan

I purchased nokia lumia 520imei no [protected] vide bill no kol[protected] dt 08/07/2013 from flip kart.

some time before hand set was not working because on/off switch is not working. I take it to Care Point Jodhpur ( Authorised service centre). on dt 03/05/2014. They ask me that switch was broken. and note down on repair memo as physical damage / power switch broken.

Sir my hand set is not fall anywhere, neither a single scratch on its body than how its say physical damage. I say them to send the set to higher authority to check it is physical damage or other mistake of manufacture. But they tell me that they are only final authority.

After that they charged me Rs 627/- vide cash memo no 013 dt 03/05/2014.

Please refund my money to make trust in nokia.

regards
mahesh bhootra
17/642 chb jodhpur
[protected]
email : [protected]@gmail.com