[Resolved] Nokia India — Nokia Lumia 720 - screen broken | |||
Hi Nokia India, I bought Nokia Lumia 720 from flipkart 3 months back. Yesterday while travelling in bus due to rush it just fell down from my hand and when i picked it up i saw it's screen is broken.I heard a lot about it's glass quality, that the gorilla glasses used in it doesn't break easily and now while looking at the incidents in forum it looks like there are a lot of people facing such problem. Even my cousin was using Lumia 520 and even she had the same issue, she went to Nokia care and got it repaired and after some days she again had some problem with display. She finally bought a new htc phone. I don't understand why do you guys make such phones with glass carving out even when lot o[censored]sers are facing such issues. And when i asked Nokia care about repair they told it will charge around 8000 ... does that even make sense ... for a phone of cost 16k you guys are charging 8k just for replacing screen ... and even i asked them that my display is working fine i only want digitizer screen to be changed and doesn't need LCD display to be changed so they told we doesn't change it individually we replace both LCD display and digitizer screen ... at ebay digitizer screen are available for 1100 and just bcoz u guys doesn't change it individually i have to spend 8k? ... i have read on windows forums that at some places that some guys got it repaired at discounted price because there phone was in warranty and some guys called different nokia care centers and they were telling different prices ... So i want my phone to be repaired at cheap price if both LCD and Digitizer needs to be replaced or i want only digitizer to be replaced ... Need an urgent response ... Please reply asap Details : Phone no : [protected] / [protected] Location : Electronic city, Bangalore IMEI Number : [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 11 Comments | |||
Comments
Hi Akshat.
Me and 3 of my friends are also facing the same situation with Lumia 720. Can I please know it this issue was resolved ? If yes, can you please share what steps we have to take?
Me and 3 of my friends are also facing the same situation with Lumia 720. Can I please know it this issue was resolved ? If yes, can you please share what steps we have to take?
Hi,
I am also facing the same problem. Care center people are asking 8k for the replacement even though my display is working fine. Please let m e know if you get any resolution for this issue. I can not spend 8k for the screen.
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I am also facing the same problem. Care center people are asking 8k for the replacement even though my display is working fine. Please let m e know if you get any resolution for this issue. I can not spend 8k for the screen.
My Nokia Lumia 720 phone accidentally fell and the LCD panel cracked, Nokia Care is charging Rs. 7500 for replacement, they say that the touch pad and the LCD screen is together so the entire panel will be replaced. I do not know what to do know.I bought this phone from flipkart in november 2013
my nokia lumia 720 touch is broken. can i replace it only by touch digitizer or i have to replace both touch and lcd
for my nokia lumia the below 3 buttons are not working. They are asking me to replace the entire touch for that which costs 8k. Otherwise phone working perfectly fine but without those button i cant navigate between apps and breaks the entire phone usability.
I have a nokia lumia 720. The below 3 buttons are not working on that. They are asking me to replace the entire touch screen which costs about 8000/-INR which is not feasible for me. The phone is otherwise working perfectly fine but without those 3 buttons I cant navigate between Apps and that breaks the entire usability of the phone. Please provide me a suggestion on how I can go about this.
Guys,
you can buy touch screen digitiser yourself in ebay or shopclues or flipkart at much lesser price say around 2k! and all you need to replace the screen is just a good screw driver set!! I have done these replacement myself for my nokia lumia 520 and its not at all tough.
nokia care asked 4000 for the screen replacement and i bought screen for 600/- in shopclues and replaced it myself.
only risk:once you open the phone nokia mostly wont take responsibility for any repair later on... but if your replacement is good enough they wont even know :P
you can buy touch screen digitiser yourself in ebay or shopclues or flipkart at much lesser price say around 2k! and all you need to replace the screen is just a good screw driver set!! I have done these replacement myself for my nokia lumia 520 and its not at all tough.
nokia care asked 4000 for the screen replacement and i bought screen for 600/- in shopclues and replaced it myself.
only risk:once you open the phone nokia mostly wont take responsibility for any repair later on... but if your replacement is good enough they wont even know :P
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