Nokia India Now Microsoft — The touch pad of mobile is faulty set problem

I have purchased C2 model of nokia on 13th May 2014 from jain informcom, Inodre (Madhya Pradesh). I have felt that the touch is not good and getcontact no.[protected] Location Vijay Nagar, Indore, Madhya Pradesh Devide IMEI number [protected] It gets hang. I have made complaint. The Gayatri incorporation, Yashwant Palaza suggested to change the touch pad. My son has paid Rs. 1350 and changed the touch paid on 5th dec, 14. vide invoice no. SER/5015/14-15. Again I am facing the same problem when sent the above set back they told it has no warranty. I have seen the same problem on other set of c2 on websites. please look into the matter. I have tried your Indore office phone but not working. Kindly look into the matter