Nokia — xuv500 w9 steering rattling sound

Address:

Nokia, L5, Manyata Tech Park, Near Nagavara Junction, Bangalore, Karnataka, 560049

Steering rattling sound is not solved yet, from day 1 this issue is happening as i have already mentioned in the mail thread, yelahanka and bannerghatta road branch services too tried to solve the problem, but i dont' see the problem getting resolved. My observation is, 1. When either of the front wheel passes on a hump and bump during turnings, there will be a ratlling sound which you can feel it any instances...2. Either one of the front wheel when is put underpressure during turnings, i feel there is a hardplastic material which steering touches and makes this rattling sound (Lad.. Lad... Lad). Or3. When wheels (Left or right) hit the humps or bumps then i guess the shock absorbs is touching some hard plastic material and this sound is passed through steering.
Yelahanka service guys say they didn't observe any issues and returned the vehicles saying new vehicles will not observe this type of problem.. Pls drive for some more time and come back is what they said. Bannerghatta road branch service guys took the vehicle and was kept for two days to resolve the issue, but here too the service guys said that steering shaft has been lubricated, pls drive for some days and let us know the feedback is what they said... I tried to see if the problem is resolved when driver returned the vehicle to me... But i feel the same issue still exists and nothing has been resolved. This is my last request to solve the issue, else i have to go to the consumer forum to raise the complaint..
4. During delivery of the vehicle (Dec 5th 2019) i see there is missing accessory in the vehicle which is still not served to me.. (Laptap tray in the front dash board)