North Bihar Power Distribution Company [NBPDCL] — complaint | wrong bill | wrong ca number

Address:Madhubani, Bihar, 847223

My Complaint related to wrong bill:

I am paying every month bill on an average of Rs 150 but suddenly I got a bill amount of 1352 for current month. Please do the needful and correct my bill ASAP because I don't want to pay fine on payment.

My Complaint related to wrong CA Number:

When I search info for paying bill with CA number it come fine but when I am trying to launch a complaint it says Invalid CA number

I have mailed support team but didn't get any reply, I also tried calling to toll free number but never got connected .

Consumer Number: [protected]
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North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
Apr 04, 2019
Updated by machinate
Date: 4th April 2019
Complaint comments 

Comments

Dear Sir/Madam,

I am resindence of Noornagar Kanhi.I have applied for new Connection in December 2016 from Jalalpur Block. Since then our Connection is activated but we never received any bill on my residential address neither any meter has been installed at my home. Also, we were not provided with consumer ID at the time of documentation. We are settled in Pune and visit bihar only during Vacation so there is hardly any electricity consumption from my Connection.Today, I went to Jalalpur block to enquire about my bill and issue with bill generation for my residence. They checked and told me that there amount of arround Rs.15, 000 is due on my Connection. I am attaching the documents for your reference and same has been forwarded to JE & SDO for action but I haven't received any positive response from their end.

I am ready to pay the bill but I think you need to look into it since there is no fault from our side. If we would have received the physical bill or the consumer number we would have paid it.

I urge you to please look into the matter and do the needful.

**Please note that the Connection is on name of my father Pramod Kumar Singh (Serving In Armed Forces and Currently posted in J&K)

Regards,
Satish Kumar Singh
[protected]
[protected]

Letsfir's reply, Dec 25, 2022
Hey brother,
I didn't get your point.
Please clarify one thing, why you had went to block for the clarification of bill instead going to bijli office.
Because jee seats only in gov authorised bijli office. Give me reply whome you contact with?
Dear Sir,

I am requesting you for correction of My Name, Address & Mobile Number in my Electricity Bill CA No [protected] (NBPDCL) Siwan Rural.

My Correct Name, Address & Mobile No. is given below...

Name - MOHAMMAD RUSTAM
Village- Surahiya
PO+PS- Barharia
Distt-Siwan
Bihar-841232
Mobile No. - [protected]

For This I shall be highly grateful to you.

Thanks & Regards
MOHAMMAD RUSTAM

Dear Sir,

My CA Number is[protected]. However on the nbpdcl website the it is showing as Invalid CA Number. I have paying through Online Payment App PhonePay with the same Consumer Number.

Kindly resolve the error as I am unable to register myself on the portal and lodge any complaints or get more details.

Consumer Details:

Name - Basanti Mukherkee
Muzaffarpur (U-I)
Distt- Muzaffarpur
Bihar

For This I shall be highly grateful to you.

Thanks & Regards
Basanti Mukherjee

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    North Bihar Power Distribution Company [NBPDCL] Phone
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    Vidyut Bhawan, Bailey Road, Patna, Bihar, India - 800001
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