[Resolved] Nownaukri.com — Expiry of the service not communicated thereby duping customer to avail service | |||||
On march 18th 2016 I have received a call from nownaukri stating that have some services that help me in finding suitable opportunities The sales guy gave a lot of details about the service but intentionally hid the fact that the service has an expiry of 1 month. This is an important fact as this could have an effect on the decision the customer is making to avail the service or not. I paid the money 4199 for Dream Job Finder Middle level as i was not communicated that the relationship manager's service will expire within one month. On the very next day, when i get a verification call, another person explained to me that the service has an expiry of 1 month . So i told him to cancel the service and refund the money. As per the company policy I am eligible for a refund as i told the verification person to cancel the service within 24 hours of me making the payment. I have made several calls, emails to them regarding this but no proper response. As you can see from the attachments the service has not been activated till now.so i dont understand why they are not able to refund my money? I am requesting here to cancel the service and fully refund my money. Was this information helpful? | |||||
Complaint marked as Resolved
NowNaukri.com customer support has been notified about the posted complaint. Verified Support Apr 12, 2016 NowNaukri.com Customer Care's response Sir,
Greetings from NowNaukri.com!
We regret the inconvenience caused by our representative. This is to assure that your case will be taken care of, you will be contacted as soon as we reach a solid solution to your issue.
It is requested of you to please be patient and have faith in our services.
Thank you
Regards,
NowNaukri service team
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 3 Comments | |||||
Comments
This is the userid used for registration : [protected]@gmail.com
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Reply
Dear All,
There is no point in contacting Nownaukri for refund, they are all well trained cheaters and crook's, they do not have any interest in listening our complains as their moto is cheating. Hence as advised by Delhi Chief Minister office to me, please file a formal complain with your nearest/local police station but make sure to mention all the concerned Nownaukri staff member names dealt with you in FIR, also telephone numbers used and their bankers Axis Bank.
Forward me the copy of FIR and complain copy from police station to my below email ID so we will submit bunch complain copies to Cyber Crime, Consumer Court, Delhi CM office and file a complain with Mumbai HC through NGO.
Contact : Vincent Pinto
Email ID : [protected]
Email : [protected]@hotmail.com
Let us act immediately and save people from fooling/Fraud in future.
Regards
Vincent Pinto
Mumbai
There is no point in contacting Nownaukri for refund, they are all well trained cheaters and crook's, they do not have any interest in listening our complains as their moto is cheating. Hence as advised by Delhi Chief Minister office to me, please file a formal complain with your nearest/local police station but make sure to mention all the concerned Nownaukri staff member names dealt with you in FIR, also telephone numbers used and their bankers Axis Bank.
Forward me the copy of FIR and complain copy from police station to my below email ID so we will submit bunch complain copies to Cyber Crime, Consumer Court, Delhi CM office and file a complain with Mumbai HC through NGO.
Contact : Vincent Pinto
Email ID : [protected]
Email : [protected]@hotmail.com
Let us act immediately and save people from fooling/Fraud in future.
Regards
Vincent Pinto
Mumbai
May i know that status of this . It has been almost 2 weeks after i have raised this and no one seems to be bothered to contact me also my money is till not refunded.. As Vincent suggested on the above I am planning to file a consumer court case . It seems like lot of people are getting cheated by them everyday.
NowNaukri.com Customer Care's response, Apr 20, 2016
Verified Support
Sir,
Greetings from NowNaukri.com!
Your case is in the relay and the work is carried out on your issue. Regarding the perception of the organization, we would like to clear the air and state that NowNaukri strives to provide services to groom an individual for a successful professional career. We regret the delay and ensure you that your issue will be resolved at any cost.
We recommend you to have faith in our services and please be patient.
Thank you
Regards,
NowNaukri service team
Greetings from NowNaukri.com!
Your case is in the relay and the work is carried out on your issue. Regarding the perception of the organization, we would like to clear the air and state that NowNaukri strives to provide services to groom an individual for a successful professional career. We regret the delay and ensure you that your issue will be resolved at any cost.
We recommend you to have faith in our services and please be patient.
Thank you
Regards,
NowNaukri service team
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