[Resolved]  NPS — ENPS - Money got deducted from bank account but didn't get PRAN Number

Address:India
Website:enps.nsdl.com/eNPS/NationalPensionSystem.html

ACQ NO[protected]
ACQ DATE - 28/04/2022

Today 28/04/2022 I did my registration process for ENPS. I had filled all the basic and necessary details including the necessary document uploading part.
But when i went to make the payment, I selected the gateway as BillDesk and made a payment using my Union Bank of India Internet Banking.
The money got deducted from my bank account. But i didn't get redirected to the enps page. Response from the payment gateway was ab empty page.

Now when i'm trying to login/view my form using the Acknowledgement Number. I'm getting below error message.

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Please help me. How can I get myself registered successfully and be able to get the PRAN number. Else I want my money to get refunded.

Please refer the below image for the error message.
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 6, 2022
Complaint marked as Resolved 
Complaint comments 

Comments

Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    India
    File a Complaint