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V
VijayPareek
from Kota, Rajasthan
May 11, 2019
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Address: Ajmer, Rajasthan, 305001

I am getting "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime." when i am trying to pay and not allowing me to login for nps contribution through online. Please resolve it. Acknowledgement id 11871332 acknowledgement date 11/05/2019
Also, is it possible to make payment through net banking of other bank, than the one that is mentioned during registration?
Please reply soon
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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    A
    arvindb99
    from Mumbai, Maharashtra
    Apr 9, 2019
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    Address: 560039

    Hi

    I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id. Details are mentioned below:

    Name: arvind bhushan
    Pran:[protected]
    Email: arvind. [protected]@gmail.com
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      A
      Ankit Deshwal
      from Meerut, Uttar Pradesh
      Mar 30, 2019
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      Address: F-27/1 ,, Meenakshipuram, Meerut, Uttar Pradesh, 250001

      My acknowledgement number is 11833319 and the acknowledgement date is 29/03/2019. When i try to complete pending registration, i get the message "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after some time." i am getting this message for the last 10 hours.
      So what can i do now because i don't have any pran number to login nps or to contact help desk? I can't able to create another account.
      +1 photos
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        I
        induthomas
        from Hyderabad, Telangana
        Mar 16, 2019
        Resolved
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        Resolved

        I paid the money and the money got deducted from the bank as well. But it showed "failure" at the nps site and when i try to login again the message shown is "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime." can you please fix this issue at the earliest?

        Acknowledgement id: 11808027
        Jun 6, 2020
        Complaint marked as Resolved 
        The issue was resolved in 2 weeks.
        My Acknowledgement Number is 11813783 and the Acknowledgement Date is 19/03/2019. When I try to Complete Pending Registration, I get the message "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime."

        money got deducted from the bank but the payment status showed "failure" - Comment #3382473 - Image #0
        This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
        I have been try to process eNPS payment. However on both the occasion had problem during the payment.

        I have again raised a grievance on the portal

        Just for information purpose, I need to know in how may days does the payment gateway error resolve itself without raising any enquiry or grievance on the portal
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          H
          hasinisree
          from Khammam, Telangana
          Oct 27, 2018
          Resolved
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          Resolved

          I am getting "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime." when i am trying to pay and not allowing me to login for nps contribution through online. It was very urgent. Please resolve it as soon as possible. Acknowledgement id 11622874 acknowledgement date 22/09/2018
          Aug 7, 2021
          Complaint marked as Resolved 
          This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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            S
            sree1961
            from Bankura, West Bengal
            Jul 3, 2016
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            Address: Ernakulam, Kerala, 682021

            I am col sreenivas. m. i have joined nps through sbi edappally branch ernakulam, kerala. i had been intimated through sms that my pran card had been despatched. however i never received it. on checking with bluedart courier they intimated that it had come to them but returned it undelivered. th ey have not intimated it to me on mobile. even i could have collected it, had they informed me. they could not give any particular reason for it. the pran card sent to me has been returned to originator without delivery by bluedart courier. my pran no is[protected]. advise further action in this regard.
            This has reference to the query/grievance raised at “Consumer Forum”.

            We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

            For any other clarification/assistance from our side, you may please call us at[protected] or write to us at info.[protected]@nsdl.co.in.
            R/s
            sir/madam

            I registered in the NPS account but i cant get PRAN no. and pran kit by email and sms, so plz send my pran kit.
            DATE OF JOIN.-08/08/2014
            EMPLO.CODE ID.-1002537KDJM8301A
            DDO REG.NO.-SGV190307A
            DTO/PAO.REG.NO.-4028931

            Name: kailas dashrath jaybhaye
            email: [protected]@gmail.com
            phone:[protected]
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              M
              MOHANODG
              from Pune, Maharashtra
              May 28, 2015
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              Address: Kolkata, West Bengal

              My name is Broja Mohan Thakur, DOB 05.02.1955.In the yr 2010, I opened my NPS a/c in ICICIC BANK KOLKATA BRANCH (22.R.N.MUKHERJEE) My PRAN No is[protected]. I AM NOT GETTING NEITHER LUMP SUM NOR PENSION, ALTHOUGH I AM 60 YRS OLD. Have complaint to CRA & ICICI BANK(Upto MD level).CRA informed that ICICI BANK which is my POP & POP SP has not raised any claim on my behalf, ICICI BANK MUMBAI has started sending me mail & have done all jobs with my Kolkata ICICI BANK, as per instruction of MUMBAI. I WANT TO INFORM YOU THAT, I AM A RETIRED PERSON, HAD DEPOSITED 6.5 LAKHS WITH NPS, THEN WHY WHY WHY I AM NOT GETTING MY PENSION. So either Bank or NPS is at fault.In the Month of August 2014, I recd mail from CRA that a Cliam ID has been initiated in NPS against my name, Claim ID [protected], upon receiving had contacted RN Mukerjee road ICICI BANK, branch the lady named ms SHAGUFA NASREEN, who could not help me.(I have nothing against her, it is the duty of Branch Manager to see that designated person knows his/her job & doing job properly).My a/c in that branch was opened in the yr 2005, during last 10 yrs I never seen any body in the cubical where it is mentioned MANAGER.This was my first shock that bank can not do my job while giving cheque she could take, of course deposited same an my NPS a/c.She was helpless about how to get my money back from NPS.She reffered me to Park street ICICI SECURITIES, they also could not help me .FOR ALL THESE REASON I AM FORWARDING THIS MAIL TO MD OF ICICI BANK, FOR HER TO SEE HOW A SENIOR CITIZEN IS HARRSED BY HER WELL REPUTED BANK. On 01.11.2014, I made a claim on net, Ack no[protected].On 23.02.15, I sold my house & shifted my residence, as well as Bank Branch (I had same a/c no which was given while opening NPS). So on 24.04.2015, I filled a form no 301, with supporting documents like new address & new bank a/c details.TILL NOW NOTHING HAPPENED.IF NOT GETTING PROPER FEEDBACK THEN WILL APPROACH HIGHEST AUTORITY.THIS IS NPS, I FEEL VERY VERY VERY SAD, THE WAY NPS IS WORKING.ALSO ABOUT ICICI BANK INDIA;S NO 1 BANK.BOTH OF ARE SHAME TO INDIA Tks & Bgrds B.M.THAKUR
              When enter PRAN number to set password it says please enter valid PRAN.I have PRAN card also. Please clarify what is the reason?
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                D
                dineshsaili
                from Delhi, Delhi
                Mar 8, 2013
                Resolved
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                Resolved

                Address: Gurgaon, Haryana

                i am investing in NPS through ICICI direct for last 2 years. when i tried to reconcile my transactions in NPS, was shocked to realize that 3 debited amounts from my bank account have not been updated for months in my NPS account. In spite of my repeated reminders to ICICI direct as well as PFRDA , no update other than "looking in to this" has been shared with me. I feel like taking up this issue to social media and highlight these anomalies in NPS and ICICI direct to as many people as possible, so that everybody is cautions about NPS and ICICI direct.

                [protected]@rediffmail.com
                Aug 13, 2020
                Complaint marked as Resolved 
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                  I
                  imdadur123
                  from Delhi, Delhi
                  Feb 22, 2013
                  Resolved
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                  Resolved

                  Address: Sivasagar, Assam

                  I am Working as assistant Professor in Joysagar College, Sibsagar, Assam.All my colleagues have got their PRAN Kit (permanent retirement account Number).But I have not got the PRAN till now. My PPAN (permanent pension account Number) is [protected]..The DDO is SGV089694D and DTO Reg No is 4009880.I want to know whether PRAN is issued against me or not
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Sir I am naresh kumar with PRAN NO.[protected]...I have not received my PRAN CARD AND PIN kit either from last two years...and either premiun was detucted in time...so I req to plz send my PRAN CARD And PIN Kit to my address...my registered email id is [protected]@gmail.com...
                  Sir I have change old mobil no.[protected] end my new mobil no.[protected] ple send sms this no, my userid[protected]
                  Having problem while registration step 2... all documents uploaded as per instructions...

                  unable to proceed after uploading the documents...

                  stuck at the step where photo & signature is uploaded.

                  non receipt of PRAN - Comment #3170550 - Image #0
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