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NPS Complaints & Reviews

M
mamtam22
Dec 14, 2022
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I have successfully completed the Individual Pension Account opening process using enps. The Permanent Retirement Account Number (PRAN) allotted to you is[protected].

but, when i was login through the NPS website, we are getting" unauthorized user"

We request you to, please look this & suggest the solution.
https://enps.nsdl.com/eNPS/NationalPensionSystem.html

registered mobile number and email id with nps is -
mamta.[protected]@gmail.com
[protected]

Regards,
Mamta
Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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    O
    omkar_7792
    from pune, Maharashtra
    Dec 10, 2022
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    Website: www.cra-nsdl.com

    Tried to login on NSDL website for exit my NPS but that website shows me my PRAN is not in Database
    Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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      P
      Prabhunps
      from Chennai, Tamil Nadu
      Dec 7, 2022
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      Address: NPS
      Website: NPS

      I have made typing password wrong for 5 times
      My account get locked i have tried to reset my ipin but it is showing as unauthorised user
      Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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        A
        Arpita Sharda
        Nov 30, 2022
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        Payment deducted but PRAN number not generated

        Address: B304, Balaji Regency, Dravid Nagar, Indore
        Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

        I have completed my registration yesterday on 29th Nov 2022 and payment is also successfully completed. But when I clicked on Home button from transaction successful screen and again trying to esign byt verifying OTP my acknowledgment number is not found and when I again tried to search Acknowledgment number on "Complete Pending Registration" its saying payment is in awaited state.

        Again when I checked today 30th Nov 2022,...
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        S
        SNandana
        Oct 30, 2022
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        I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date,

        "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

        Ack id : 11335229
        Dated - 30/10/2022
        Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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          K
          kashimalla sharmila
          Sep 4, 2022
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          Address: National System Pension Hyderabad
          Website: enps.nsdl.com/eNPS/getSubDetails.html?ID=1224072578&getName=Online%20Subscriber%20Registration

          Can you please help
          My acknowledgement number is : 11284487
          Date:04/09/2022
          I was registering for my NPS account but when I was trying to make the payment it got stuck and now I am getting this error:
          The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #
          Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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            N
            negirahul14
            Aug 23, 2022
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            Invalid NPS PRAN

            I have registered and completed all the required procedure for the NPS and received the PRAN. But when i am trying to reset the password it showing me invalid PRAN. Please...
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            S
            ShwetaPednekar13
            Aug 15, 2022
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            Hi Team,
            I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

            "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

            Ack id : 11261091
            Ack date : 14/08/2022
            Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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              G
              gowsalyasenthilkumar0305
              Aug 13, 2022
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              The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

              I was attend to open PARN on 22.01.2022. while payment the website got timeout however I paid my amount via gpay. After that when i try to open the account i got the above error. Please resolve it. thank you.
              My Ack No: 11259713
              Date: 13.08.2022
              Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                H
                harshasahoo
                Aug 5, 2022
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                I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error:

                "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                Ack ID : 11249968
                Ack Date : 05/08/2022

                Transaction Ref : IGAOBSARD4
                Transaction Date : 05/08/2022
                Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                  C
                  chandanpawar
                  from bhopal, Madhya Pradesh
                  Jul 31, 2022
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                  The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #
                  Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                    S
                    Sahid khan 1
                    Jul 9, 2022
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                    Resolved

                    Payment refunded

                    Sir, I had done 1000 rupees by 1000 rupees Q R code in NPS Tier 2 account. Money has been cut off from my account but my NPS has not been deposited in the Tier to account. I have a screenshot of phone pay...
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                    M
                    mayurtotla82
                    from Jaipur, Rajasthan
                    Jun 12, 2022
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                    Sir,
                    My online payment for eNPS registration fail during payment and registration process so that Registration against this Acknowledgement Id 11173331 is pending for confirmation from payment Gateway. eNPS Website always show message Registration against this Acknowledgement Id is pending for confirmation from payment Gateway Please try again after sometime
                    So I request you please Reset my Acknowledgement id so that I make registration initial payment and complete my registration.
                    Thanking you
                    Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                      M
                      MuthulakshmiGovindaraj
                      from Chennai, Tamil Nadu
                      Jun 6, 2022
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                      When i tried to make payment for NPS in registration process, the following error is coming
                      The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

                      Acknowledgement number: 11177812
                      Acknowledgement date: 06.06.2022
                      Jun 06, 2022
                      Updated by MuthulakshmiGovindaraj
                      This is not yet resolved
                      Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                        P
                        Priyambadapatro
                        from Bengaluru, Karnataka
                        Jun 2, 2022
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                        PRAN is successfully created however not reflecting in database
                        Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                          A
                          Avinash16sharma
                          Jun 1, 2022
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                          I was transferring money to my NPS account from HDFC Bank account via BHIM.
                          The transaction got successful from BHIM side however it got failed from NPS side.
                          Hence the money got deducted from my bank account but wasn't transferred to NPS
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                            P
                            pardeepkumar029
                            from Sri Ganganagar, Rajasthan
                            May 14, 2022
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                            Website: enps.nsdl.com/eNPS

                            Dear Sir/Mam,

                            I am getting this error:
                            The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #

                            Acknowledgment No: 11148761
                            Acknowledgment date: 14/05/2022.

                            Please do the needful.

                            Thank you.
                            Response to your query has been sent to registered email address available in NPS database . For any further information, kindly call us at[protected] or register a query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                              S
                              solanki bhargav
                              May 13, 2022
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                              Payment debited while registering and not registered

                              Website: enps.nsdl.com/eNPS/OnlineSubscriberRegistration.html?appType=main

                              Hello

                              My ACK no is 11141690.
                              email - [protected]@gmail.com.
                              Incident Date - 12 May 2022

                              I was creating an nps account.
                              During payment I used razorpay and selected type UPI then My payment was debited from my bank account but not shown in this portal. When I try again I show the message below.

                              "The response from the Payment Gateway for the payment attempt against this acknowledgement...
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                              D
                              dollynew
                              from Kolkata, West Bengal
                              May 8, 2022
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                              Enps — Payement Issue
                              D
                              dollynew
                              from Kolkata, West Bengal
                              May 8, 2022
                              May 8, 2022
                              Mark as Resolved

                              I registered for the NPS (National Pension Scheme) and made the payment of 5000 also, the payment from my end says its successful but NPS says:

                              "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

                              Please resolve this issue asap.

                              Acknowledgement Number is 11140278
                              Acknowledgement Date is 07/05/2022.
                              Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                                D
                                dimpul sunayana giri
                                May 2, 2022
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                                I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error:

                                "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                                Ack id : 11130917
                                Ack date : 01/05/2022
                                Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                                  S
                                  Shailendra894
                                  Apr 28, 2022
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                                  Resolved

                                  ENPS - Money got deducted from bank account but didn't get PRAN Number

                                  Address: India
                                  Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

                                  ACQ NO[protected]
                                  ACQ DATE - 28/04/2022

                                  Today 28/04/2022 I did my registration process for ENPS. I had filled all the basic and necessary details including the necessary document uploading part.
                                  But when i went to make the payment, I selected the gateway as BillDesk and made a payment using my Union Bank of India Internet Banking.
                                  The money got deducted from my bank account. But i didn't get redirected...
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                                  S
                                  Shubha Pc
                                  Apr 12, 2022
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                                  Address: kacherikunnu road
                                  Website: NPS online

                                  While i was applying and on reaching the payment gateway got an error
                                  The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

                                  Acknowledgement No : 11102036
                                  Acknowledgement Date: 11/04/2022
                                  Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                                    S
                                    SPooja1993
                                    from Bhopal, Madhya Pradesh
                                    Mar 31, 2022
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                                    I am getting error every time I am trying to check on NPS for my enrollment payment status "the response from payment gateway for the payment against acknowlegement number is awaited. we request you to wait for the retry payment to process the registration against the NPS". I am getting this error since morning. No help I am getting to proceed further.
                                    Enrollment number: 11073593
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                                      N
                                      NPSSSSSSSSSSSSSSSSSS
                                      Mar 30, 2022
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                                      My Grievance Token Number is[protected]

                                      Could you please resolve it before 31st ?

                                      Facing issue while completing pending registration for NPS.

                                      Showing below message -

                                      ""The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #""
                                      Request you to provide your contact number / email ID or kindly register your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                                        G
                                        gagan@365
                                        Mar 25, 2022
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                                        I'm trying to invest in eNPS after completing all mandatory detail in this site got acknowledgement no 11052197 trying to payment but registration against this acknowledgement[protected] is pending for payment gateway since 2 days trying to contact customer care no. Please suggest me how to reset the transaction in order to proceed for complete registration process.
                                        - acknowledgement no 1105219
                                        - transaction date 24/03/2022
                                        Mar 25, 2022
                                        Updated by gagan@365
                                        - acknowledgement no 11052197
                                        - transaction date 24/03/2022
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                                          H
                                          Hunk_Harshad
                                          Mar 20, 2022
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                                          I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error:

                                          "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                                          Moreover help line no.[protected] is also not working.

                                          Ack id : 11037207
                                          Ack date : 19/03/2022

                                          Please resolve this so that I can proceed further.
                                          email - somalkar.[protected]@gmail.com
                                          Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                                            L
                                            licton55
                                            Mar 16, 2022
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                                            The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited.
                                            We request you to wait for the re-try of payment process for registration in NPS #

                                            The Acknowledgement Number is 11027966 and the Acknowledgement Date is 15/03/2022
                                            Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                                              S
                                              Shyam817392#
                                              Mar 11, 2022
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                                              I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

                                              Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran
                                              Dear sir
                                              I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

                                              Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran
                                              PRAN[protected]
                                              Response to your query has been sent to registered email address available in NPS database. For any further information, kindly call us at[protected] or register a query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                                                spandanasri
                                                Mar 10, 2022
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                                                Acknowledgement id is pending for confirmation from payment gateway
                                                Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                                                  vinothraj m
                                                  Mar 7, 2022
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                                                  I was in the process of registering for nps account. I updated my details and uploaded the required documents. Now i get the below error unable to login.

                                                  "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                                                  Ack id : 11010571
                                                  Ack date : 07/03/2022
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