NPS Complaints & Reviews

Please help me. I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error.

The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

Acknowledgement No[protected]
Acknowledgement Date - 06/01/2023

I was making a contribution of 50 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (January 5, 2023) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my SBI bank account but not credited to my NPS account.

EPRAN number:[protected]
Mobile Number :[protected]
TRXN REF : IGAOXOFQZ1

The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack id : 11422614
Ack date : 28/12/2022

I was making a contribution of 50 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (Dec 21, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my SBI bank account but not credited to my NPS account.

PFA screenshot from my bank account for transaction details. Please help.

I was making a contribution of 50 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (Nov 10, 2020) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my SBI bank account but not credited to my NPS account.

PFA screenshot from my bank account for transaction details. Please help.

I have successfully completed the Individual Pension Account opening process using enps. The Permanent Retirement Account Number (PRAN) allotted to you is[protected].

but, when i was login through the NPS website, we are getting" unauthorized user"

We request you to, please look this & suggest the solution.
https://enps.nsdl.com/eNPS/NationalPensionSystem.html

registered mobile number and email id with nps is -
mamta.[protected]@gmail.com
[protected]

Regards,
Mamta

Tried to login on NSDL website for exit my NPS but that website shows me my PRAN is not in Database

I have made typing password wrong for 5 times
My account get locked i have tried to reset my ipin but it is showing as unauthorised user

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date,

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack id : 11335229
Dated - 30/10/2022

Can you please help
My acknowledgement number is : 11284487
Date:04/09/2022
I was registering for my NPS account but when I was trying to make the payment it got stuck and now I am getting this error:
The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

Hi Team,
I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack id : 11261091
Ack date : 14/08/2022

The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

I was attend to open PARN on 22.01.2022. while payment the website got timeout however I paid my amount via gpay. After that when i try to open the account i got the above error. Please resolve it. thank you.
My Ack No: 11259713
Date: 13.08.2022

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error:

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack ID : 11249968
Ack Date : 05/08/2022

Transaction Ref : IGAOBSARD4
Transaction Date : 05/08/2022

The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

Sir,
My online payment for eNPS registration fail during payment and registration process so that Registration against this Acknowledgement Id 11173331 is pending for confirmation from payment Gateway. eNPS Website always show message Registration against this Acknowledgement Id is pending for confirmation from payment Gateway Please try again after sometime
So I request you please Reset my Acknowledgement id so that I make registration initial payment and complete my registration.
Thanking you

When i tried to make payment for NPS in registration process, the following error is coming
The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

Acknowledgement number: 11177812
Acknowledgement date: 06.06.2022

PRAN is successfully created however not reflecting in database

I was transferring money to my NPS account from HDFC Bank account via BHIM.
The transaction got successful from BHIM side however it got failed from NPS side.
Hence the money got deducted from my bank account but wasn't transferred to NPS

Dear Sir/Mam,

I am getting this error:
The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #

Acknowledgment No: 11148761
Acknowledgment date: 14/05/2022.

Please do the needful.

Thank you.

Hello

My ACK no is 11141690.
email - [protected]@gmail.com.
Incident Date - 12 May 2022

I was creating an nps account.
During payment I used razorpay and selected type UPI then My payment was debited from my bank account but not shown in this portal. When I try again I show the message below.

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS"

Now on 13 May when i try again to do process with ack . it show me to fill all the info again. where is my money gone ?

I also tried to post a query in the portal but there I also got an error message below.

"File not found"

Enps — Payement Issue
D
dollynew
from Kolkata, West Bengal
May 8, 2022
May 8, 2022
Mark as Resolved

I registered for the NPS (National Pension Scheme) and made the payment of 5000 also, the payment from my end says its successful but NPS says:

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Please resolve this issue asap.

Acknowledgement Number is 11140278
Acknowledgement Date is 07/05/2022.

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error:

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack id : 11130917
Ack date : 01/05/2022

While i was applying and on reaching the payment gateway got an error
The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

Acknowledgement No : 11102036
Acknowledgement Date: 11/04/2022

I am getting error every time I am trying to check on NPS for my enrollment payment status "the response from payment gateway for the payment against acknowlegement number is awaited. we request you to wait for the retry payment to process the registration against the NPS". I am getting this error since morning. No help I am getting to proceed further.
Enrollment number: 11073593

My Grievance Token Number is[protected]

Could you please resolve it before 31st ?

Facing issue while completing pending registration for NPS.

Showing below message -

""The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #""

I'm trying to invest in eNPS after completing all mandatory detail in this site got acknowledgement no 11052197 trying to payment but registration against this acknowledgement[protected] is pending for payment gateway since 2 days trying to contact customer care no. Please suggest me how to reset the transaction in order to proceed for complete registration process.
- acknowledgement no 1105219
- transaction date 24/03/2022

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error:

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Moreover help line no.[protected] is also not working.

Ack id : 11037207
Ack date : 19/03/2022

Please resolve this so that I can proceed further.
email - somalkar.[protected]@gmail.com

The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited.
We request you to wait for the re-try of payment process for registration in NPS #

The Acknowledgement Number is 11027966 and the Acknowledgement Date is 15/03/2022

I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran